Bug 157121 - Files will not open, dialog boxes are blank. taskbar shows file open
Summary: Files will not open, dialog boxes are blank. taskbar shows file open
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.6.0.3 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-09-06 16:59 UTC by Michael M
Modified: 2024-04-06 03:15 UTC (History)
1 user (show)

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Description Michael M 2023-09-06 16:59:36 UTC
Description:
Opened Libre and recent files come up. Word processor files open fine, spreadsheet files appear on taskbar but do not open, and dialog boxes are blank. I had upgraded to 7.6x when I first noticed it so I uninstalled and went back to 7.4x but the problem still remains. 
Using Windows 10 

Steps to Reproduce:
1. Open LibreOffice
2. Click on spreadsheet
3. Locks up

Actual Results:
1. Open LibreOffice
2. Click on spreadsheet
3. Locks up

Expected Results:
Spreadsheet to open and function properly


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 m_a_riosv 2023-09-07 00:09:59 UTC
Please test in safe mode, Menu/Help/Restart in Safe Mode
Comment 2 QA Administrators 2024-03-06 03:14:25 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2024-04-06 03:15:14 UTC
Dear Michael M,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp