Description: when I click on a file to open get document in use file has been locked by another user open R/O or open copy. If I open a copy and save it the next time, I try opening it get same document in use message Steps to Reproduce: 1.open any file 2. 3. Actual Results: try open any file. Expected Results: need to open files and be able to save files as needed Reproducible: Always User Profile Reset: Yes Additional Info: open files without issue
Verify it's possible to delete files in such directory. Maybe the lock file always created when open a file, it is not properly removed when close the file.
*** Bug 157499 has been marked as a duplicate of this bug. ***
For the test, could you: - create a brand new file with just "test" in it - save and close it - reopen it and try to modify and save it again? On which Windows version are you? Do you have some specific antivirus (I mean not Windows Defender)? if yes, could you disable it just some minutes to try again to modify your files?
*** Bug 157609 has been marked as a duplicate of this bug. ***
Considering tdf#157506 and tdf#157545 put in See Also, it would be really useful to have feedback about antivirus part. So could you try to disable the antivirus just the time to do the test?
all files in documents for libreOffice can only be opened read only. If you move or copy files to another folder then will open normally. If you copy or move file back it will only open read only. If you create new file and save it in documents folder then will only open read only. If you save it to a different folder will open normally. If you create a new document and save it in documents it will open normally. It seems only previously created documents will only open read only in document folder. If you copy data to new document and then save it to document folder then will open normaly.
[Automated Action] NeedInfo-To-Unconfirmed
Franck: you didn't respond concerning antivirus part.
same with antivirus on or off
Thank you for the feedback.
*** Bug 157622 has been marked as a duplicate of this bug. ***
*** Bug 157619 has been marked as a duplicate of this bug. ***
Setting as "new", seeing the duplicates, and that turning the antivirus off does not fix it.
*** Bug 157578 has been marked as a duplicate of this bug. ***
Can everyone affected here check that they don't have AVG/Avast interfering with LibreOffice? Frank, which antivirus did you turn off? Do you have maybe several tools installed? No AVG? See also: - https://ask.libreoffice.org/t/when-trying-to-open-some-files-i-get-error-access-denied-or-this-file-has-been-locked-by-another-user/97072 - https://ask.libreoffice.org/t/problem-opening-saved-docs-following-recent-upgrade/96972 Thank you!
avg is affecting the files. after restarting and updating computer turned avg off and all files previously affected opened. When I turn avg back on files in document folder become read only. files not in document folder open normally.
Thanks for checking, Frank. I'll close as "Not our bug" then, and consolidate with other similar reports. Something to report to AVG somehow. Others copied in, please let us know if the issue is not actually related to AVG (Other antivirus, or other problem entirely). Thanks!
*** Bug 157506 has been marked as a duplicate of this bug. ***
*** Bug 157545 has been marked as a duplicate of this bug. ***
(In reply to Stéphane Guillou (stragu) from comment #17) > Thanks for checking, Frank. I'll close as "Not our bug" then, and > consolidate with other similar reports. Something to report to AVG somehow. > > Others copied in, please let us know if the issue is not actually related to > AVG (Other antivirus, or other problem entirely). Thanks! AVG antivirus comes from AVG Technologies, https://en.wikipedia.org/wiki/AVG_Technologies indicates: "Fate Merged into Avast, brand still used" So for the moment, one antivirus impacted so could be indeed an Avast/AVG pb. Hope no other antivirus (not related to Avast/AVG) impacted since it would mean it could finally be an LO pb.
FYI have contacted AVG and am now working with them to troubleshoot cause and so they can fix issue
*** Bug 157835 has been marked as a duplicate of this bug. ***
*** Bug 157953 has been marked as a duplicate of this bug. ***
Maybe Avast users can report LibreOffice as a false positive with this form: https://www.avast.com/false-positive-file-form.php#pc