Bug 157506 - locked file
Summary: locked file
Status: RESOLVED DUPLICATE of bug 157497
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.6.2.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium trivial
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-09-29 09:54 UTC by Peter M
Modified: 2023-10-16 20:20 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
locked file (58.48 KB, image/png)
2023-09-29 09:55 UTC, Peter M
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Peter M 2023-09-29 09:54:31 UTC
Description:
7.6.2.1 after installation, the old odt, doc file is locked. It will only open in duplicate
this problem persists even after reinstalling an older version. Screenshot attached

Actual Results:
7.6.2.1 after installation, the old odt, doc file is locked. It will only open in duplicate
this problem persists even after reinstalling an older version. Screenshot attached

Expected Results:
7.6.2.1 after installation, the old odt, doc file is locked. It will only open in duplicate
this problem persists even after reinstalling an older version. Screenshot attached


Reproducible: Couldn't Reproduce


User Profile Reset: Yes

Additional Info:
7.6.2.1 after installation, the old odt, doc file is locked. It will only open in duplicate
this problem persists even after reinstalling an older version. Screenshot attached
Comment 1 Peter M 2023-09-29 09:55:19 UTC
Created attachment 189883 [details]
locked file

7.6.2.1 after installation, the old odt, doc file is locked. It will only open in duplicate
this problem persists even after reinstalling an older version. Screenshot attached
Comment 2 Julien Nabet 2023-09-29 20:27:09 UTC
Is the file on local hard disk/ssd or on a network drive?

Could you also try to rename your LO directory profile and give a new try? (see https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile)
Comment 3 m_a_riosv 2023-09-30 01:41:17 UTC
Looks as another duplicate of tdf#157497
Comment 4 Peter M 2023-10-02 07:37:47 UTC
The file on local hard disk/ssd.
I tried the "Corrupted user profile" description, it doesn't work either.
I reinstalled LibreOffice and it still doesn't work.
:(


(In reply to Julien Nabet from comment #2)
> Is the file on local hard disk/ssd or on a network drive?
> 
> Could you also try to rename your LO directory profile and give a new try?
> (see
> https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile)
Comment 5 Julien Nabet 2023-10-02 07:50:19 UTC
Just thinking about tdf#157545, it might be similar.

For the test, could you:
- create a brand new file with just "test" in it
- save and close it
- reopen it and try to modify and save it again?

On which Windows version are you?
Do you have some specific antivirus (I mean not Windows Defender)?
if yes, could you disable it just some minutes to try again to modify your files?
Comment 6 Peter M 2023-10-02 13:08:38 UTC
antivirus caused the error :(
everything is fine now
Thanks  :) 



(In reply to Julien Nabet from comment #5)
> Just thinking about tdf#157545, it might be similar.
> 
> For the test, could you:
> - create a brand new file with just "test" in it
> - save and close it
> - reopen it and try to modify and save it again?
> 
> On which Windows version are you?
> Do you have some specific antivirus (I mean not Windows Defender)?
> if yes, could you disable it just some minutes to try again to modify your
> files?
Comment 7 Julien Nabet 2023-10-02 14:10:33 UTC
Thank you for the feedback.
Since there was no fix per se, let's rather put WFM then.
Comment 8 Stéphane Guillou (stragu) 2023-10-16 20:20:56 UTC

*** This bug has been marked as a duplicate of bug 157497 ***