Bug 157609 - "This file has been locked by another user" pop-up
Summary: "This file has been locked by another user" pop-up
Status: RESOLVED DUPLICATE of bug 157497
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.6.2.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-05 07:54 UTC by zacgarbage
Modified: 2023-10-24 09:18 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:

Attachments
Screen shot of pop-up (105.02 KB, application/vnd.oasis.opendocument.text)
2023-10-05 07:56 UTC, zacgarbage 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description zacgarbage 2023-10-05 07:54:24 UTC 
Description:
Since installing 7.6.2.1 every time I try to open any file I get a pop-up "This file has been locked by another user", which is obviously not the case.

Steps to Reproduce:
1.click on file to open
2.pop-up appears
3.

Actual Results:
Pop-up appears

Expected Results:
File should open but doesn't and pop-up appears


Reproducible: Always


User Profile Reset: No

Additional Info:
Opened the file
Comment 1 zacgarbage 2023-10-05 07:56:23 UTC 
Created attachment 190034 [details]
Screen shot of pop-up

Screen shot of pop-up
Comment 2 Julien Nabet 2023-10-05 08:08:58 UTC 
Could you apply https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile and give a new try?
Comment 3 Julien Nabet 2023-10-05 18:38:00 UTC 
*** Bug 157619 has been marked as a duplicate of this bug. ***
Comment 4 zacgarbage 2023-10-06 18:48:37 UTC 
Hi Julien
I've already tried https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile but with no success: the problem is still present
Comment 5 Stéphane Guillou (stragu) 2023-10-06 19:45:15 UTC 
*** Bug 157622 has been marked as a duplicate of this bug. ***
Comment 6 m_a_riosv 2023-10-07 00:26:02 UTC 
Does it happen on any folder or in some specific?
Comment 7 zacgarbage 2023-10-07 09:11:45 UTC 
Yes, every file in every folder
Comment 8 Julien Nabet 2023-10-07 11:08:10 UTC 

*** This bug has been marked as a duplicate of bug 157497 ***
Comment 9 zacgarbage 2023-10-24 09:18:50 UTC 
As I initiated Bug 157609 and noting the comments that AVG may be the cause of the problem, I did the following sequence of actions and results:

Deleted AVG program
Terminated session (PC shut down)
Started new session (PC powered up)
All files opened normally
Downloaded latest version of AVG and installed
All files opened normally
Ran AVG Quick Scan
All files opened normally
Terminated session (PC shut down)
Started new session (PC powered up)
All files opened normally

So appears that problem is solved