Bug 157653 - (Not Responding) Message appears constantly when using Spreadsheet
Summary: (Not Responding) Message appears constantly when using Spreadsheet
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.6.2 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-07 18:32 UTC by Deanna
Modified: 2024-04-26 03:18 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Deanna 2023-10-07 18:32:28 UTC
Description:
When I am using Spreadsheet, a "Not Responding" (NR) notice appears at the top of the screen where document name is shown every time I attempt a new task. For example, after I click to highlight a new row or new column; and, after I tab from one cell to the next; and, after I click on PGUP; and, when I start typing new text, etc., the program stops functioning for several seconds, that is, the program freezes. Afterwards, the NR message pops up. The program has never crashed on me while this happens. Spreadsheet eventually un-freezes and NR disappears. After the NR message disappears, the program completes whatever task I attempted. It takes several seconds for the entire process to complete; I haven't counted but I believe about 5 seconds from when program freezes to when program does whatever I typed on keyboard. 

Steps to Reproduce:
1. In Spreadsheet, tap any key (e.g., highlight row) or attempt any function (e.g., CTRL + x) on keyboard
2. program freezes
3. Not Responding appears at top of screen
4. after several seconds, Not Responding disappears
5. Spreadsheet completes task

Actual Results:
N/A unless you mean step 5 above

Expected Results:
Software should not freeze


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 7.5.6.2 (X86_64) / LibreOffice Community
Build ID: f654817fb68d6d4600d7d2f6b647e47729f55f15
CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 m_a_riosv 2023-10-08 00:06:19 UTC
Please try repairing the program in Add or Remove programs in Windows.
Comment 2 Deanna 2023-10-28 16:04:55 UTC
I removed and added Libre Office per recommendation but am still receiving Not Responding notification when open document, whether by clicking on document from USB drive, c drive, or through Open function directly in program.
Comment 3 m_a_riosv 2023-10-28 16:08:18 UTC
Please test in safe mode, Menu/Help/Restart in Safe Mode
Comment 4 QA Administrators 2024-04-26 03:18:11 UTC
Dear Deanna,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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