Description: Recently I have updated to Libre Office Version 7.6.2.1. Due to that I encounter now the issue that if I want to print enveloppes, the page orientation is not being saved. NEW Steps to Reproduce: 1.Insert 2.Enveloppe 3.Enter Adress and Enveloppe Format 4.New Document 5.Print Actual Results: The address on the enveloppe is being printed rotated 90°. Printing in portrait mode Expected Results: Text should be printed in landscape mode. Reproducible: Always User Profile Reset: No Additional Info: Version: 7.6.2.1 (X86_64) / LibreOffice Community Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333 CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: de-CH (de_CH); UI: de-DE Calc: threaded
no repro with Version: 24.2.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 9f44f9fad759dea644356b67b9cd0fab030e8b77 CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: gtk3 Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US Calc: threaded
I tried replicating the bug in 2 different ways: 1. Manually inserting the addresses - I replicated the bug when doing this. It seems like the page format became portrait when the addresses are added manually 2. Getting the addresses from an Address Book/Database - I created a database/address book that contains the addresses. In the process of inserting an envelope, I choose to insert the database in the addressee field instead of manually adding the addresses. After inserting the envelope and tried to check the format for printing, the page is in landscape mode. Additional Info: Version: 7.6.2 (X86_64) Windows 11
(In reply to Ronnel Mendoza from comment #2) > I tried replicating the bug in 2 different ways: > > 1. Manually inserting the addresses - I replicated the bug when doing this. > It seems like the page format became portrait when the addresses are added > manually > > 2. Getting the addresses from an Address Book/Database - I created a > database/address book that contains the addresses. In the process of > inserting an envelope, I choose to insert the database in the addressee > field instead of manually adding the addresses. After inserting the envelope > and tried to check the format for printing, the page is in landscape mode. > > Additional Info: > Version: 7.6.2 (X86_64) > Windows 11 Forgot to mention that I did not encounter the bug in the #2.
Fabian and Ronnel: - What settings do you change in the Envelope dialog, if any? - Once the envelope is created, do you also see that the page format (Format > Page Style > Page) is in Portrait orientation and is wider than it is high? (For me, 22.7 cm width × 11.4 cm height.) - When you print, which orientation is used in the Print dialog? - Is the preview also wrong in the Print dialog? - Does printing to file also create a wrong output? Fabian: which version worked differently? For me, I get the same result in 7.5.7.1 and 7.6.2.1. Printing to file with "Automatic" orientation gives the expected result: a PDF of an envelope, wider than high, with horizontal text.
Dear Fabian, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Fabian, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp