Bug 157690 - After updating to Version 7.6.2.1 page orientation for printing enveloppes is not saved
Summary: After updating to Version 7.6.2.1 page orientation for printing enveloppes is...
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.6.2.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-10 19:13 UTC by Fabian
Modified: 2024-04-22 03:15 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Fabian 2023-10-10 19:13:11 UTC
Description:
Recently I have updated to Libre Office Version 7.6.2.1. Due to that I encounter now the issue that if I want to print enveloppes, the page orientation is not being saved.
NEW

Steps to Reproduce:
1.Insert
2.Enveloppe
3.Enter Adress and Enveloppe Format
4.New Document
5.Print

Actual Results:
The address on the enveloppe is being printed rotated 90°. Printing in portrait mode

Expected Results:
Text should be printed in landscape mode.


Reproducible: Always


User Profile Reset: No

Additional Info:
Version: 7.6.2.1 (X86_64) / LibreOffice Community
Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333
CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: de-CH (de_CH); UI: de-DE
Calc: threaded
Comment 1 raal 2023-10-10 20:25:03 UTC
no repro with Version: 24.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 9f44f9fad759dea644356b67b9cd0fab030e8b77
CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: gtk3
Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US
Calc: threaded
Comment 2 Ronnel Mendoza 2023-10-13 12:28:34 UTC
I tried replicating the bug in 2 different ways:

1. Manually inserting the addresses - I replicated the bug when doing this. It seems like the page format became portrait when the addresses are added manually

2. Getting the addresses from an Address Book/Database - I created a database/address book that contains the addresses. In the process of inserting an envelope, I choose to insert the database in the addressee field instead of manually adding the addresses. After inserting the envelope and tried to check the format for printing, the page is in landscape mode.

Additional Info:
Version: 7.6.2 (X86_64)
Windows 11
Comment 3 Ronnel Mendoza 2023-10-13 12:30:10 UTC
(In reply to Ronnel Mendoza from comment #2)
> I tried replicating the bug in 2 different ways:
> 
> 1. Manually inserting the addresses - I replicated the bug when doing this.
> It seems like the page format became portrait when the addresses are added
> manually
> 
> 2. Getting the addresses from an Address Book/Database - I created a
> database/address book that contains the addresses. In the process of
> inserting an envelope, I choose to insert the database in the addressee
> field instead of manually adding the addresses. After inserting the envelope
> and tried to check the format for printing, the page is in landscape mode.
> 
> Additional Info:
> Version: 7.6.2 (X86_64)
> Windows 11

Forgot to mention that I did not encounter the bug in the #2.
Comment 4 Stéphane Guillou (stragu) 2023-10-24 19:49:58 UTC
Fabian and Ronnel:
- What settings do you change in the Envelope dialog, if any?
- Once the envelope is created, do you also see that the page format (Format > Page Style > Page) is in Portrait orientation and is wider than it is high? (For me, 22.7 cm width × 11.4 cm height.)
- When you print, which orientation is used in the Print dialog?
- Is the preview also wrong in the Print dialog?
- Does printing to file also create a wrong output?

Fabian: which version worked differently?

For me, I get the same result in 7.5.7.1 and 7.6.2.1.
Printing to file with "Automatic" orientation gives the expected result: a PDF of an envelope, wider than high, with horizontal text.
Comment 5 QA Administrators 2024-04-22 03:15:29 UTC
Dear Fabian,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping