Description: I was using the 7.6.0.1, when I decided to install the most current version (7.6.2.1), an error message appears like "Unable to create the lock file for exclusive access by LibreOffice, due to lack of permissions to create the lock file in the chosen location or lack of space and disk. Select Notify to open in read-only mode and be notified when the document becomes editable." This happens when I open a file that already exists in my storage. When I return to the version that was previously installed, it works normally again. However, I tried one more time. time to install the most current version, but its use remains unsuccessful, without me being able to access my existing document. I await a response. Thank you. Steps to Reproduce: 1. Update from version 7.6.0.1 to version 7.6.2.1. 2. Restart the system after installation (this is requested during installation). 3. After restarting the system, open an existing LibreOffice Writer file, which was my case. 4. Then, the crash will appear. Actual Results: The crash appears. Expected Results: The software should work. Reproducible: Always User Profile Reset: No Additional Info: No further information.
Created attachment 190213 [details] The crash message. I need this software working. Please, fix it!
Can you test in another folder. Verify you have write access in it. Please paste here the information on Menu/Help/About LibreOffice (There is an icon to copy) Please test in safe mode, Menu/Help/Restart in Safe Mode
Dear Marco Antonio, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping