Bug 157870 - Office simply freezes and shuts down without warning
Summary: Office simply freezes and shuts down without warning
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.3.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-20 23:05 UTC by Caroll Reimer
Modified: 2024-05-20 03:14 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Caroll Reimer 2023-10-20 23:05:23 UTC
Description:
NO warning. Office freezes and shuts down

Steps to Reproduce:
1. Can't reproduce. It happens randomly and without warning 


Actual Results:
recovered 

Expected Results:
kept on working without shutting down 


Reproducible: Always


User Profile Reset: No

Additional Info:
none
Comment 1 Stéphane Guillou (stragu) 2023-10-21 05:14:13 UTC
Thanks for the report, Caroll.
Please update to the latest release, as quite a few issues have been fixed since version 7.5.3.2: https://www.libreoffice.org/download/download-libreoffice/

If you still experience issues, please:
- paste here your version information copied from Help > About LibreOffice
- share a crash report link if you see the Crash Report dialog
Comment 2 QA Administrators 2024-04-19 03:15:58 UTC
Dear Caroll Reimer,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping
Comment 3 QA Administrators 2024-05-20 03:14:37 UTC
Dear Caroll Reimer,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp