Bug 158088 - FILEOPEN: Version incompatibility when i open the pdf
Summary: FILEOPEN: Version incompatibility when i open the pdf
Status: RESOLVED DUPLICATE of bug 155042
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
7.6.2.1 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-11-06 13:10 UTC by zarifahnaf
Modified: 2023-11-21 08:12 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
The screenshot of the error (18.92 KB, image/png)
2023-11-06 13:11 UTC, zarifahnaf
Details
The screenshot of the error (23.13 KB, image/png)
2023-11-06 13:11 UTC, zarifahnaf
Details
The pdf in question (deleted)
2023-11-06 13:13 UTC, zarifahnaf
Details

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Description zarifahnaf 2023-11-06 13:10:22 UTC
Description:
I want to open the PDF but i can't open it due to libreoffice saying version incompatibility.

Steps to Reproduce:
1.Open the file


Actual Results:
The file doesn't open

Expected Results:
The file should open


Reproducible: Always


User Profile Reset: No

Additional Info:
Version: 7.6.2.1 (X86_64) / LibreOffice Community
Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333
CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded
Comment 1 zarifahnaf 2023-11-06 13:11:01 UTC
Created attachment 190679 [details]
The screenshot of the error
Comment 2 zarifahnaf 2023-11-06 13:11:20 UTC
Created attachment 190680 [details]
The screenshot of the error
Comment 3 zarifahnaf 2023-11-06 13:13:41 UTC
Created attachment 190681 [details]
The pdf in question

Please do note that this PDF contains copyrighted content
Comment 4 m_a_riosv 2023-11-06 15:47:24 UTC
Also, neither possible to open with Word, seems there are limited permissions, to open the file in edit mode.

Maybe the error message should be more explicit about the matter.
Comment 5 zarifahnaf 2023-11-06 16:00:34 UTC
(In reply to m.a.riosv from comment #4)
> Also, neither possible to open with Word, seems there are limited
> permissions, to open the file in edit mode.
> 
> Maybe the error message should be more explicit about the matter.

Hi thanks for responding. Is it possible to remove this "limited permissions"? Maybe it can show a read only version of this "pdf"? 

Basically I want to print this document using "libreoffice".
Comment 6 m_a_riosv 2023-11-06 16:08:25 UTC
I think there is no way to remove the limitation.
Comment 7 Rainer Bielefeld Retired 2023-11-07 08:02:14 UTC
REPRODUCIBLE with Server Installation of Version: 24.2.0.0.alpha0+ (X86_64)
Build ID: 7fff4e2ca6739928f72e5f0d2eb5820823916769
CPU threads: 12; OS: Windows 10.0 Build 19045; UI render: default; VCL: win
Locale: Locale: de-DE (de_DE); UI: de-DE; Theme: Colibre
Calc: CL threaded – normal Test Profile created from 7.6

Additional info:
a) Also does not work with LibO 4.0.0 (others not yet tested)

b) Opens without problems with
b1) Adobe Reader
b2) foxit
b3) FF
b4) Chromium
b5) PDF24 Creator

c) Other results:
c1) PDFsam tells: You can not edit without knowing Password, but opens PDF
Comment 8 Rainer Bielefeld Retired 2023-11-07 08:14:06 UTC
@reporter:
I tried:
1. Open file with FreePDF 
   <https://www.heise.de/download/product/softmaker-freepdf>
2. Save under new name. Result will look fine in AR, ...
3. Open with LibO.
   Worked for me with LibO 7.6
   But in LibO the pages look completely different, unusable.
Comment 9 Buovjaga 2023-11-08 16:05:53 UTC
The content of attachment 190681 [details] has been deleted for the following reason:

Copyrighted material
Comment 10 Buovjaga 2023-11-08 16:06:37 UTC
Please don't upload copyrighted material. I created a sample-sized version of it: attachment 190703 [details]. But I don't get the error.
Comment 11 zarifahnaf 2023-11-09 02:32:13 UTC
(In reply to Buovjaga from comment #10)
> Please don't upload copyrighted material. I created a sample-sized version
> of it: attachment 190703 [details]. But I don't get the error.

Apologies, but the problem lies in that exact pdf, without that pdf the problem is not reproducible. So I had to submit that exact PDF without any modifications.

As you have noticed, modifications to the original PDF resolves the issue ( but that's not the actual bug )
Comment 12 Cristopher 2023-11-09 23:55:11 UTC
Hi fella,
So I see your problem is due to the pdf itself and not to the sowftware free office.so I see the pdf that you try to open has copyright since it is a book of editoral MC GRAW HILL.
Comment 13 zarifahnaf 2023-11-10 02:35:25 UTC
(In reply to Cristopher from comment #12)
> Hi fella,
> So I see your problem is due to the pdf itself and not to the sowftware free
> office.so I see the pdf that you try to open has copyright since it is a
> book of editoral MC GRAW HILL.

Hi there,

Correct, the problem might be with the pdf itself. But when all the other software:
1. Firefox
2. Edge

can open it, dont you think Libreoffice should be able to open it too?
Comment 14 Rainer Bielefeld Retired 2023-11-10 06:04:29 UTC
(In reply to zarifahnaf from comment #13)
I think so, too.
Comment 15 Stéphane Guillou (stragu) 2023-11-21 08:12:36 UTC
Sounds like the same issue as bug 155042. Marking as duplicate.

*** This bug has been marked as a duplicate of bug 155042 ***