Description: Libreoffice crashed for no apparent reason. I had two spreadsheets and three write documents open - they had been open all night. I woke the laptop up, went into one of the write documents my cursor froze, then LO crashed. All files had been saved and all files were recovered. The reason I'm reporting this is because this is the third time this has happened since the upgrade - which crashed my laptop. Steps to Reproduce: 1.I do not know - I did nothing. 2. 3. Actual Results: That is not possible - I had - and generally have - a lot of applications open, even when the laptop is sleeping. So maybe I should close down everything overnight. The first two crashed happened during the day, so it's not the long sleep that did it. Maybe it's the laptop - it's a lenovo thinkbook. Expected Results: n/a Reproducible: Sometimes User Profile Reset: No Additional Info: Version: 7.3.5.2 (x64) / LibreOffice Community Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01 CPU threads: 12; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win Locale: en-GB (en_GB); UI: en-GB Calc: CL
Please test in safe mode, Menu/Help/Restart in Safe Mode
(In reply to m.a.riosv from comment #1) > Please test in safe mode, Menu/Help/Restart in Safe Mode And also with actual version of LO (LO 7.6) => NEEDINFO
Please test disabling Skia, Menu/Tools/Options/LibreOffice/View.
Dear robinlewando, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear robinlewando, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp