Description: When opening a PPTX file downloaded from a Google Slides file, the images are not displayed, and some text is displayed instead: "Google Shape;65;p15..." Please see screenshot attached. The link to the original Google Slides is provided: https://docs.google.com/presentation/d/1UbaZ-dSFnIt3vI2x3Lj236brkk-zKHPQBcU-HYJ7uiY/edit?usp=sharing Steps to Reproduce: 1.Open the file 2. 3. Actual Results: See screenshot attached Expected Results: See PDF attached. Reproducible: Always User Profile Reset: Yes Additional Info: The software should've displayed the file as shown in the PDF sample
Created attachment 191210 [details] PPTX file not properly displayed
Created attachment 191211 [details] Screenshot of results displayed by Impress
Created attachment 191212 [details] PDF sample of how it should look like
No issue for me opening both files with: Version: 7.6.3.2 (X86_64) / LibreOffice Community Build ID: 29d686fea9f6705b262d369fede658f824154cc0 CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: es-ES (es_ES); UI: en-US Calc: CL threaded Please test repairing the installation on Windows Add/remove programs.
Hey Dario, Thanks for reporting this bug. I was not able to reproduce this bug with macOS or Linux. Down below you will find information on the two versions I tried that worked fine for me. Could you try reproducing this bug with the latest version of LibreOffice after you clean uninstalled your old version? You can download the latest version from here: https://www.libreoffice.org/download/download-libreoffice/ I have set the bug's status to "NEEDINFO." If you confirm that the bug is still present in the latest version change it back to "UNCONFIRMED." Tested on: Version: 7.6.4.1 (X86_64) / LibreOffice Community Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1 CPU threads: 12; OS: Mac OS X 14.1.2; UI render: Skia/Metal; VCL: osx Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded Version: 24.2.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 97b6b6b16c4b623f8a34393a906272439a7f0314 CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
Thank you, I will try that and will comment again.
[Automated Action] NeedInfo-To-Unconfirmed
Can't reproduce it either with this version: Version: 7.6.4.1 (X86_64) / LibreOffice Community Build ID: 60(Build:1) CPU threads: 16; OS: Linux 6.6; UI render: default; VCL: kf5 (cairo+xcb) Locale: es-ES (es_ES.UTF-8); UI: es-ES Calc: threaded Downloaded file from provided link as pptx and it opened properly. openSUSE Tumbleweed.
No repro with Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 71c28942fbc7f36e5bcd46c5a6cdfbb3fcbcd6a0 CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: gtk3 Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US Calc: threaded
Not able to reproduce this bug with Windows Version: 7.6.4.1 (X86_64) / LibreOffice Community Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1 CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: bcbc0857bf4bc24b5ea36e445a367cce0a382da4 CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded
Dear Dario, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Dario, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp