Bug 158954 - Password protected file open
Summary: Password protected file open
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.6.4.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-12-31 19:44 UTC by Kenn
Modified: 2024-06-30 03:15 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Kenn 2023-12-31 19:44:50 UTC
Description:
I recently downloaded an upgrade to 7.6.4.1 (x86_64) https://git.libreoffice.org/core/+/e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
When I tried to open a password protected file it gave me warning that the file could not be opened even after I entered the correct password. At the same time, Windows reported "controlled folder access blocked soffice.bin from making changes.
I could open the file in read only mode.  I could edit a copy of the file, but could not save it.  Upon trying several save attempts I always got a "file not found" message. I have used the protected file through several upgrades and never had a problem before. If I move the file to version 7.5.0.3 and enter the correct password, it opens correctly. Any help would be appreciated. 

Steps to Reproduce:
1.Open a password protected file
2.
3.

Actual Results:
Get a message it cannot be opened

Expected Results:
opened in read only
tried to edit a copy...could edit but could not save the copy. When trying to save as or save I always got a "file not found" no matter what I named it.


Reproducible: Always


User Profile Reset: No

Additional Info:
I have never before ever gotten the dialog box advising that the file file could not be opened.  The same file works on my laptop running version 7.5.0.3

The ABOUT page won't copy.

I had the same problem in Safe Mode
Comment 2 QA Administrators 2024-06-30 03:15:04 UTC
Dear Kenn,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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