Bug 158954 - Password protected file open
Summary: Password protected file open
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.6.4.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-12-31 19:44 UTC by Kenn
Modified: 2024-07-31 03:15 UTC (History)
1 user (show)

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Description Kenn 2023-12-31 19:44:50 UTC
Description:
I recently downloaded an upgrade to 7.6.4.1 (x86_64) https://git.libreoffice.org/core/+/e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
When I tried to open a password protected file it gave me warning that the file could not be opened even after I entered the correct password. At the same time, Windows reported "controlled folder access blocked soffice.bin from making changes.
I could open the file in read only mode.  I could edit a copy of the file, but could not save it.  Upon trying several save attempts I always got a "file not found" message. I have used the protected file through several upgrades and never had a problem before. If I move the file to version 7.5.0.3 and enter the correct password, it opens correctly. Any help would be appreciated. 

Steps to Reproduce:
1.Open a password protected file
2.
3.

Actual Results:
Get a message it cannot be opened

Expected Results:
opened in read only
tried to edit a copy...could edit but could not save the copy. When trying to save as or save I always got a "file not found" no matter what I named it.


Reproducible: Always


User Profile Reset: No

Additional Info:
I have never before ever gotten the dialog box advising that the file file could not be opened.  The same file works on my laptop running version 7.5.0.3

The ABOUT page won't copy.

I had the same problem in Safe Mode
Comment 2 QA Administrators 2024-06-30 03:15:04 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2024-07-31 03:15:14 UTC
Dear Kenn,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp