Description: While working in a Writer document and attempting to press Ctrl-Enter to create a page break, Libre Office presents a screen stating it encountered an error and would I like to Debug or Close Program. This happens regularly. I will try to use a menu option next time to see if the problem continues. Steps to Reproduce: 1.Create document using Writer 2.Type some dummy words. I happen to be one line below a Bulleted list 3.Press Ctrl-Enter to create page break. My assumption is Writer has same Microsoft functionality Actual Results: On my other monitor I receive a message box stating Libre Office has encountered an error. I am to choose whether to Debug or Close Program. Libre Office does not respond to me trying to click on Save or other menu options - total lockup. Expected Results: New page with items below where my cursor is located to be moved to the top of a new page. Reproducible: Always User Profile Reset: No Additional Info: Version: 7.5.7.1 (X86_64) / LibreOffice Community Build ID: 47eb0cf7efbacdee9b19ae25d6752381ede23126 CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded
When trying to bibisect another bug but with a similar task (Ctrl+Enter), I notice the same behavior. In my case on linux, with 24.2 linux-64-24.2 See: https://bugs.documentfoundation.org/show_bug.cgi?id=159294 comment 2.
Something to try: Tools -> Options -> View -> Check Force Skia Software rendering. Does the crash still occur? Another question: Does also happen in single monitor setup?
If the issue is related to Skia, it reminds me of bug 149527 - which seems to be fixed in recent versions. In any case, please test LO 7.6 and let us know (and also test Skia Raster like Telesto recommended). Thank you.
This issue does not seem to be present in this version of LibreOffice Writer: Version: 24.2.0.3 (X86_64) / LibreOffice Community Build ID: da48488a73ddd66ea24cf16bbc4f7b9c08e9bea1 CPU threads: 24; OS: Windows 10.0 Build 22631; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_DE); UI: en-US Calc: CL threaded I was not able to reproduce the bugs and page breaks were inserted as expected.
Dear Roland Faulhaber, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Roland Faulhaber, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp