Created attachment 192391 [details] LO stop responding 24.2 LO have, since version 7.6 and now 24.2, had a tendency to 'stop responding' when closing window or clicking randomly on any thing else such as File, Tools Help or whatever it is. The issue happens all from Start Center, Writer, Calc, Impress, Draw, etc. It happens everytime it is in use. The issue doesn't occur at all if I use version 7.5.
Please test in safe mode, Menu/Help/Restart in Safe Mode
Created attachment 192395 [details] Safe mode crash.
(In reply to m_a_riosv from comment #1) > Please test in safe mode, Menu/Help/Restart in Safe Mode Ok, did the safe mode and just did it 1 time and it crashed right away (a.k.a. 'has stopped responding' as usual).
The image looks like you're clicking on Close [X] while waiting for LibreOffice to respond. Please paste here the information on Menu/Help/About LibreOffice (There is an icon to copy)
(In reply to m_a_riosv from comment #4) > The image looks like you're clicking on Close [X] while waiting for > LibreOffice to respond. > > Please paste here the information on Menu/Help/About LibreOffice (There is > an icon to copy) In this case it did from the picture, but the crashing can occur by so much by closing/opening Writer/Calc/Impress/Draw/Math/Base-window, opening a file, clicking on Help (for example), opening Writer/Clac (for example), etc. Version: 24.2.0.3 (X86_64) / LibreOffice Community Build ID: da48488a73ddd66ea24cf16bbc4f7b9c08e9bea1 CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: nb-NO (nb_NO); UI: nb-NO Calc: CL threaded
Tools -> Options -> View -> Check Force Skia Software Rendering and restart Does this make any difference?
If Telesto's tip works, you can also try https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_(_Skia_)
Ends up with the same problem with Skia Off and/or On. Skia log: RenderMethod: raster Compiler: Clang
Thank you for the feedback, I don't have more questions for the moment so put back to UNCONFIRMED.
I have been annoyed by this bizarre issue and find it strange that no one else have this problem as it also happens exactly the same to my secondary desktop computer which is a AMD Phenom, DDR2 with Windows 10 Home x64. I can't use either 7.6.4 or 24.2, but no problem with 7.5.9. I do experince that it works good on some computers and not good on others. Would like to provide a video of this (if it's allowed): https://www.youtube.com/watch?v=9wokX_qPFEQ
Would it be possible you retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace) Information in a bt may provide hints about root cause.
bug 159604 describes the same issue, IMHO. Both have the same locale and UI language (Locale: nb-NO (nb_NO); UI: nb-NO): coincidence?
Julien: I'm not sure if I can handle that scheme. I'm not that technical. Just a regular intermediate user. Telesto: For me it seems very identical. He also use(d) v7.6.4.1 and it's the same problem with me.
(In reply to Telesto from comment #12) > bug 159604 describes the same issue, IMHO. Both have the same locale and UI > language (Locale: nb-NO (nb_NO); UI: nb-NO): coincidence? Maybe this might be a SEE ALSO: "LibreOffice 7.6 stalls/crashes under Windows 11 with Norwegian (Bokmål) locale when opening file dialog" https://bugs.documentfoundation.org/show_bug.cgi?id=157135 The second I saw "nb-NO", that made me think of that one.
*** This bug has been marked as a duplicate of bug 157135 ***
"Affected users are encouraged to test the fix and report feedback." Well, have tried 24.2.2.1 for about 5-8 minutes by clicking randomly on different functions and stuff and it seems to be running better than ever since the first version of 7.6 was released.