Description: Having some trouble with dictionaries in the portable installation of LibreOffice 7.6.6, I tried to remove/add/reinstall dictionaries. Unfortunately there's a rather useless error message "an error occurred during file opening". The message is useless, because it does not state *which* error occurred, and *which file* the error message refers to. Steps to Reproduce: 1. Try to re-install an extension that is already there, and select "instal lfor all users" Actual Results: An error occurs that is not really helpful. Expected Results: Some helpful error message shopuld be output. Reproducible: Always User Profile Reset: No Additional Info: Version: 7.6.6.3 (x86) / LibreOffice Community Build ID: d97b2716a9a4a2ce1391dee1765565ea469b0ae7 CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: de-DE (de_DE); UI: de-DE Calc: CL threaded
Created attachment 194142 [details] Screenshot with error message (error is English, rest is German)
There is only one step described. 1. Uninstall the extension, which is installed the wrong way (not for all users…) 2. Install the extension with the right properties you want. If you try to install for all users it will only work with admin rights. The error occurs when trying to insert an extension file, which is shown at the bottom of the dialog. So which other information do you expect?
(comment #0) > ... in the portable installation of > LibreOffice 7.6.6, ... (In reply to Robert Großkopf from comment #2) > 2. Install the extension with the right properties you want. If you try to > install for all users it will only work with admin rights. I thought that for portable installations I only need write access to the directory where the installation is. > > The error occurs when trying to insert an extension file, which is shown at > the bottom of the dialog. So which other information do you expect? I'd expect something helpful, as neither clean de-installation, nor re-installation seemed to work. My guess is that *something* is messed up, but from the error message shown, it's completely unclear what it is.
[Automated Action] NeedInfo-To-Unconfirmed
The message is in ucb/source/ucp/file/filglob.cxx:368 and is not a translatable string: cancelCommandExecution( ioErrorCode, generateErrorArguments(aUncPath), xEnv, u"an error occurred during file opening"_ustr, xComProc); (very similar to "an error occurred during opening a file", line 498) Not reproduced on Linux: Version: 7.6.7.2 (X86_64) / LibreOffice Community Build ID: dd47e4b30cb7dab30588d6c79c651f218165e3c5 CPU threads: 8; OS: Linux 6.5; UI render: default; VCL: gtk3 Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: threaded Confirmed that others have seen that message: https://ask.libreoffice.org/t/when-trying-to-add-an-extension-i-got-the-following-error-message/28768 Do you still get the same error with the 24.2 version? Do you not experience it with the non-portable version?
Dear Ulrich Windl, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Ulrich Windl, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp