Bug 161425 - LO crashes after clicking 'Help'
Summary: LO crashes after clicking 'Help'
Status: RESOLVED DUPLICATE of bug 161073
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
24.2.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-06-05 09:49 UTC by Ben.Engbers@Be-Logical.nl
Modified: 2024-06-06 12:24 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Ben.Engbers@Be-Logical.nl 2024-06-05 09:49:46 UTC
I am using Fedora 40 (with all patches installed)

When asking for Help - either from the main menu or from within a dialog -in LO writer, LO crashes immediately. This happens in LO Writer and LO Calc. Starting LO in secure mode makes no difference.

I don't know since when this happens since I don't have to use the Help that often.

Ben
Comment 1 Stéphane Guillou (stragu) 2024-06-05 12:34:39 UTC
Thanks for the report, Ben.

No reproduced with:

Version: 24.2.3.2 (X86_64) / LibreOffice Community
Build ID: 433d9c2ded56988e8a90e6b2e771ee4e6a5ab2ba
CPU threads: 8; OS: Linux 6.5; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: CL threaded

- Do you see the "LibreOffice Help not installed" dialog and press the "Read Help Online" button before it crashes?
- What is your default web browser? (i.e. which app opens if you double-click an HTML file in your file browser?)
- Please paste here the full version info copied with the button in Help > About LibreOffice
Comment 2 Ben.Engbers@Be-Logical.nl 2024-06-05 13:13:46 UTC
1) I don't see any messages
2) Firefox 126.0
3)
Version: 24.2.3.2 (X86_64)
Build ID: 420(Build:2)
CPU threads: 4; OS: Linux 6.8; UI render: default; VCL: gtk3
Locale: nl-NL (nl_NL.UTF-8); UI: nl-NL
Calc: threaded
Comment 3 QA Administrators 2024-06-06 03:17:38 UTC Comment hidden (obsolete)
Comment 4 Stéphane Guillou (stragu) 2024-06-06 06:04:17 UTC
Thank you.
Should be resolved with the fix for bug 161073, available in the upcoming 24.2.4 release. (See its duplicate bug 161275.)
Can you please confirm with the pre-release available at the bottom of this page? https://www.libreoffice.org/download/download-libreoffice/

*** This bug has been marked as a duplicate of bug 161073 ***
Comment 5 Ben.Engbers@Be-Logical.nl 2024-06-06 10:17:00 UTC
Where can I find instructions on how to install multiple versions of LO? I don't want to change the default installation (even if it has bugs).
Comment 6 Stéphane Guillou (stragu) 2024-06-06 12:24:26 UTC
You can install a daily build, it will install in parallel: https://dev-builds.libreoffice.org/daily/libreoffice-24-2/Linux-rpm_deb-x86_64@tb99-TDF/current/