Bug 162956 - LO 24.8.0 crashing
Summary: LO 24.8.0 crashing
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
24.8.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Crash
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Reported: 2024-09-14 10:48 UTC by Andreas Säger
Modified: 2025-11-25 15:19 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Andreas Säger 2024-09-14 10:48:48 UTC
The application crashes any time I close it with any kind of document open for editing, not with read-only documents. 
On restart it recovers the document(s).
Starting LO 24.8 from terminal:

$ libreoffice24.8 
Could not find platform independent libraries <prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]

My Python macros and extensions do work.

Version: 24.8.0.3 (X86_64) / LibreOffice Community
Build ID: 0bdf1299c94fe897b119f97f3c613e9dca6be583
CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: x11
Locale: de-DE (de_DE.UTF-8); UI: en-US
Calc: threaded

https://crashreport.libreoffice.org/stats/crash_details/7e542b95-2e28-47b9-b8e2-246174198e67 2
Comment 1 Andreas Säger 2024-09-14 10:56:29 UTC
Sorry, I did not notice that 24.8.1 has been released which does not crash on my system. I'd suggest to close this issue.
Comment 2 Andreas Säger 2024-11-22 16:22:27 UTC
Today I tried 24.8 a second time. Meanwhile I went with the stable version 24.2 because of regressions.

Version: 24.8.3.2 (X86_64) / LibreOffice Community
Build ID: 48a6bac9e7e268aeb4c3483fcf825c94556d9f92
CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: x11
Locale: de-DE (de_DE.UTF-8); UI: en-US
Calc: threaded

The issue remains the same.
I open any document, now or existing, Calc, Writer, Base, Impress, Math or Draw, exit the application, restart and get a crash report https://crashreport.libreoffice.org/stats/crash_details/7e542b95-2e28-47b9-b8e2-246174198e67
Comment 3 BogdanB 2025-01-10 05:54:00 UTC
Hello Andreas,

Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile (<https://wiki.documentfoundation.org/UserProfile>) and
re-test?

Also, meanwhile, 24.8 was released. Maybe it fixed your problem.

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present.
Comment 4 QA Administrators 2025-11-25 15:19:17 UTC
Dear Andreas Säger,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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