Bug 47959 - LibreOffice Impress v3.5.1.2 fails to show presentation
Summary: LibreOffice Impress v3.5.1.2 fails to show presentation
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
3.5.1 release
Hardware: Other other
: medium critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-03-27 11:41 UTC by Andy Chapman
Modified: 2012-10-27 11:11 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Simple test which worked for me (20.82 KB, application/vnd.oasis.opendocument.presentation)
2012-05-21 12:55 UTC, Julien Nabet
Details

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Description Andy Chapman 2012-03-27 11:41:06 UTC
Hardware: Dell XPS M1350 Laptop, Windows 7 Home premium SP1, Processor Intel Core2 Duo T5550, 4GB RAM, NVIDIA GeForce 8600M GT.

I have a presentation prepared on 24th Jan 2012 on the previous version of Impress to the current v3.5.1.2 (sorry I can't get back to the previous version to find its version code).

The presentation worked perfectly before this new version but now will not function. Symptoms as follows:

1. odp file opens satisfactorily with Impress.
2. Pressing F5 starts the show but no pictures are visible. Sometimes text shows but font and format seem to be lost.
3. Paging down seems to go to the next slide but not show it (escape key takes me back to Impress at a different slide selection).
4. Attempting to play a video file crashes Impress but it saved the files for recovery.
5. Picture slides are jpg files.
6. Video uses avi files. 

All I did was download and install v3.5.1.2 and the presentation now does not work. I have changed no settings during or since the update.
Comment 1 Julien Nabet 2012-03-28 14:10:35 UTC
Even if you haven't the precise version code, could you tell if it was 3.3.X or 3.4.X ?
Could you attach the file so we can try to reproduce and try to debug ?
Finally, did you try to remove/backup your LO profile (~/.config/libreoffice, ~/.libreoffice, check both) ?
Comment 2 Andy Chapman 2012-03-29 11:45:36 UTC
Hi Julien
The version with which I created the presentation was 3.4.5.

I did a system restore and reinstalled 3.4.5 and the presentation now 
works as it should.

My apologies, I can't attach the file as it is nearly 50 megabytes plus 
further video clips not included.

Please ask if you need more information.

I noticed other bug reports which talked about version v3.5.1.2 not 
working with a graphics accelerator activated. I do not know if this is 
the case with my XPS but would not be surprised if it is so.

Regards
Andy

-------------------------
Andy K Chapman
T: 01249 660038
M: 07792 957842
Skype: andykchapman
Blog: Sentinel 7109 <http://sentinel7109.blogspot.com/>

On 28/03/2012 22:10, bugzilla-daemon@freedesktop.org wrote:
> https://bugs.freedesktop.org/show_bug.cgi?id=47959
>
> Julien Nabet<serval2412@yahoo.fr>  changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>                   CC|                            |serval2412@yahoo.fr
>
> --- Comment #1 from Julien Nabet<serval2412@yahoo.fr>  2012-03-28 14:10:35 PDT ---
> Even if you haven't the precise version code, could you tell if it was 3.3.X or
> 3.4.X ?
> Could you attach the file so we can try to reproduce and try to debug ?
> Finally, did you try to remove/backup your LO profile (~/.config/libreoffice,
> ~/.libreoffice, check both) ?
>
Comment 3 Julien Nabet 2012-03-29 11:56:38 UTC
Ok since it works for you now, I put this tracker to "RESOLVED/WORKSFORME".

If you find another bug, check if it has been already filed (cf https://www.libreoffice.org/bugzilla/query.cgi) if not, don't hesitate to file a new one (https://www.libreoffice.org/get-help/bug/)
Thank you for your contribution.
Comment 4 Andy Chapman 2012-03-29 12:14:37 UTC
Hi Julien
Thanks for your reply.

There might be a misunderstanding.

My presentation now works again with version 3.4.5.

I won't be upgrading to 3.5.1.2 until I know this bug has been fixed.

Regards
Andy

-------------------------
Andy K Chapman
T: 01249 660038
M: 07792 957842
Skype: andykchapman
Blog: Sentinel 7109 <http://sentinel7109.blogspot.com/>

On 29/03/2012 19:56, bugzilla-daemon@freedesktop.org wrote:
> https://bugs.freedesktop.org/show_bug.cgi?id=47959
>
> Julien Nabet<serval2412@yahoo.fr>  changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>               Status|NEEDINFO                    |RESOLVED
>           Resolution|                            |WORKSFORME
>
> --- Comment #3 from Julien Nabet<serval2412@yahoo.fr>  2012-03-29 11:56:38 PDT ---
> Ok since it works for you now, I put this tracker to "RESOLVED/WORKSFORME".
>
> If you find another bug, check if it has been already filed (cf
> https://www.libreoffice.org/bugzilla/query.cgi) if not, don't hesitate to file
> a new one (https://www.libreoffice.org/get-help/bug/)
> Thank you for your contribution.
>
Comment 5 Julien Nabet 2012-03-29 12:21:49 UTC
Oups, you're right, sorry for the confusion.
Now I can reopen it but I don't know how someone could investigate without the file.
Would it be possible to put the file available somewhere ? (video clips aren't necessary if they're not included in the odb file).
Sorry again for the confusion.
Comment 6 Florian Reisinger 2012-05-19 10:42:06 UTC
Please do not use https://www.libreoffice.org/bugzilla/*, use https://bugs.freedesktop.org/* URLs instead..
Thanks

Florian R.
Comment 7 Bjorn Jentoft 2012-05-21 04:29:52 UTC
We are having the same problem, for 1500 students, Windows 7 platform, Libre Office 3.5.1.2.

Any graphics in presentations are lost on F5. Also weird fonts, as described by Andy.

Regards, Bjorn
Comment 8 Bjorn Jentoft 2012-05-21 04:34:02 UTC
Forgot to mention, no sample document is needed. This bug can be reproduced by creating any presentation with graphics and pressing F5.

Regards, Bjorn
Comment 9 Julien Nabet 2012-05-21 12:55:30 UTC
Created attachment 61929 [details]
Simple test which worked for me

On pc Debian x86-64, with 3.5 updated today (so almost 3.5.4) (and a brand new LO profile), I didn't reproduce the problem.

Could you give a try to 3.5.3 ?
Comment 10 Julien Nabet 2012-10-27 11:11:06 UTC
No feedback since months so put it as WFM.
If someone reproduces this, don't hesitate to reopen this bug and please, attach a file example.