Bug 51424 - LO hanging during loading
Summary: LO hanging during loading
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.5.4 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-06-25 16:23 UTC by PALOMEQUE
Modified: 2013-07-08 21:21 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
CONTIENE LAS FOTOS DEL PROBLEMA (1.13 MB, application/zip)
2012-06-25 16:23 UTC, PALOMEQUE
Details

Note You need to log in before you can comment on or make changes to this bug.
Description PALOMEQUE 2012-06-25 16:23:03 UTC
Created attachment 63468 [details]
CONTIENE LAS FOTOS DEL PROBLEMA

AMIGOS DE LIBREOFFICE

ME LLAMO IGNACIO PALOMEQUE SOY DE ECUADOR, TENGO UN PROBLEMA CON LA VERSION 3.5.4 CADA VEZ QUE ABRO UN ARCHIVO DIRECTAMENTE (EXTENSION DOC) SE QUEDA COLGADO (ADJUNTO LA IMAGEN DEL ESCRITORIO) COMO PODRAN VER NI EL ICONO CARGA EN LA BARRA DE MI LANZADOR SI LO ANALIZAN MAS A FONDO EL PROBLEMA, DEBO REINICIAR MI MAQUINA PARA PODER PRIMERO ABRIR EL PROGRAMA Y POR MEDIO DEL ICONO DE ABRIR ACCESAR A LOS ARCHIVOS, SINCERAMENTE ES UN PROBLEMA, ME QUEJO PORQUE MI SISTEMA OPERATIVO ES UBUNTU 12.04 LTS Y ME VINO CON LA VERSION 3.5.3 Y PORQUE QUERER UNA VERSION ESTABLE LA ACTUALICE A LA QUE UDS OFRECEN EN LA PAGINA WEB. OJO ADEMAS ADJUNTO EL PROCESO QUE ME DA PROBLEMA Y UBUNTU LO REPORTA ES EL UNICO ICONO DIFERENTE DE TODOS LOS PROCESOS (SOFFICE.BIN)


AGRADECERIA ME AYUDARAN CON UNA SOLUCION AL PROBLEMA Y ME CONFIRMEN RECEPCION DEL CORREO

ATENTAMENTE IGNACIO PALOMEQUE

PD EN UNA IMAGEN ADJUNTO CARACTERISTICAS DE MI MAQUINA POR SI LAS DUDAS
Cerrar anuncio
Gestión anunciosGestión anuncios
Comment 1 Julien Nabet 2012-06-29 23:38:28 UTC
Palomeque: before trying to answer you, could you type without using CAPS LOCK next time ?
I don't know if you know English, if yes try to file the bug in English please.

Here is in brief what I understood : You've got a problem during loading of LO.

Could you try this :
- check if lo-menubar is installed, if yes, uninstall it
- start with a brand new Libreoffice profile (see http://wiki.documentfoundation.org/UserProfile) in brief, do this :
mv ~/.config/libreoffice ~/.config/libreoffice_backup 

If the bug is still reproduced, how did you install LO 3.5.4 ? with ppa repo (ppa:libreoffice/ppa), with the .deb ?
Comment 2 PALOMEQUE 2012-06-30 06:30:59 UTC
Well i used to work in the libreoffice 3.5.3 because is the program By default in ubuntu 12.04 lts and  i upgrade a 3.5.4 With the command sudo before i purgued all the problem consist when i run s.O. When i start at work i mate click on ever document in the machine directly the versión 3.5.4 freezes i must restart the S.o. 

Ignacio


-----Mensaje original-----
De: bugzilla-daemon@freedesktop.org
Enviado:  30/06/2012 01:38:28
Asunto:  [Bug 51424] LO hanging during loading

https://bugs.freedesktop.org/show_bug.cgi?id=51424

Julien Nabet <serval2412@yahoo.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEEDINFO
                 CC|                            |serval2412@yahoo.fr
     Ever Confirmed|0                           |1
            Summary|: SE CUELGA EL PROGRAMA     |LO hanging during loading

--- Comment #1 from Julien Nabet <serval2412@yahoo.fr> 2012-06-29 23:38:28 PDT ---
Palomeque: before trying to answer you, could you type without using CAPS LOCK
next time ?
I don't know if you know English, if yes try to file the bug in English please.

Here is in brief what I understood : You've got a problem during loading of LO.

Could you try this :
- check if lo-menubar is installed, if yes, uninstall it
- start with a brand new Libreoffice profile (see
http://wiki.documentfoundation.org/UserProfile) in brief, do this :
mv ~/.config/libreoffice ~/.config/libreoffice_backup 

If the bug is still reproduced, how did you install LO 3.5.4 ? with ppa repo
(ppa:libreoffice/ppa), with the .deb ?
Comment 3 Julien Nabet 2012-06-30 07:11:44 UTC
Ok you used sudo but to launch what : apt-get install, dpkg, ... ?
What about the other things I quoted ?
Comment 4 PALOMEQUE 2012-06-30 07:31:26 UTC
Apt get install


-----Mensaje original-----
De: bugzilla-daemon@freedesktop.org
Enviado:  30/06/2012 09:11:44
Asunto:  [Bug 51424] LO hanging during loading

https://bugs.freedesktop.org/show_bug.cgi?id=51424

--- Comment #3 from Julien Nabet <serval2412@yahoo.fr> 2012-06-30 07:11:44 PDT ---
Ok you used sudo but to launch what : apt-get install, dpkg, ... ?
What about the other things I quoted ?
Comment 5 PALOMEQUE 2012-06-30 07:37:45 UTC
I am going to sendo the imagen of the problem i got It

Ignacio


-----Mensaje original-----
De: bugzilla-daemon@freedesktop.org
Enviado:  30/06/2012 09:11:44
Asunto:  [Bug 51424] LO hanging during loading

https://bugs.freedesktop.org/show_bug.cgi?id=51424

--- Comment #3 from Julien Nabet <serval2412@yahoo.fr> 2012-06-30 07:11:44 PDT ---
Ok you used sudo but to launch what : apt-get install, dpkg, ... ?
What about the other things I quoted ?
Comment 6 Julien Nabet 2012-06-30 07:41:32 UTC
Ok about the image but again, could you try this :
- check if lo-menubar is installed, if yes, uninstall it
- start with a brand new Libreoffice profile (see
http://wiki.documentfoundation.org/UserProfile) in brief, do this :
mv ~/.config/libreoffice ~/.config/libreoffice_backup
Comment 7 QA Administrators 2013-05-26 22:31:39 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 8 QA Administrators 2013-07-08 21:21:58 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO