LibreOffice 3.5.3.2 Build ID: 350m1(Build:2) Impress just crashes if I click "Slide Sorter" or any other tabs like "notes" and so on. It then goes into a file recovery routine - which fails!
We need more information here : - which distribution and which version do you use ? - if Ubuntu, did you check if lo-menubar package was installed, if yes could you, for the test, uninstall it and try again ? - did you install any specific LO extensions ? Finally, if you still reproduce the problem, could you also try with a brand new profile (mv ~/.config/libreoffice ~/.config/libreoffice_backup) ?
Dear bug reporter, I am sorry, but we can not do anything about this issue without more information from you. The questions asked in comment #1 have not been answered for more than four months now, therefore we need to close this bug report. Feel free to open it again, if you still experience the problem in a current version of LibreOffice (3.6.3 or better) and can answer the questions asked in comment #1. To answer them, just come back to this page https://bugs.freedesktop.org/show_bug.cgi?id=51597 and add a comment. Thank you very much!
I'm afraid I simply do not understand your questions about: - which distribution and which version do you use ? - if Ubuntu, did you check if lo-menubar package was installed, if yes could you, for the test, uninstall it and try again ? - did you install any specific LO extensions ? Finally, if you still reproduce the problem, could you also try with a brand new profile (mv ~/.config/libreoffice ~/.config/libreoffice_backup) ? I can say that I am using Ubuntu 12.04LTS, and Libre Office 3.5.4.2, Build ID 350M1(Build:2). It is not working and I have done my best to describe the error. If colleagues cannot find the fault, or explain to me in plain language what further information is needed, then Libre Office Impress will remain an inadequte product, inaccessible to the lay user. This is a shame, since the success of the open source programme in general is very much to be desired. Jonathan Stopes-Roe 115 Queen's Drive London N4 2BE T: 020 8802 2719 F: 020 7690 5424 M: 07884 473 190 -----Original Message----- From: bugzilla-daemon@freedesktop.org [mailto:bugzilla-daemon@freedesktop.org] Sent: 15 November 2012 11:36 To: jc.sr@virgin.net Subject: [Bug 51597] Impress just crashes if I click "Slide Sorter" " href="mailto:bugs@eikota.de">Roman Eisele changed bug 51597 <https://bugs.freedesktop.org/show_bug.cgi?id=51597> What Removed Added Status NEEDINFO RESOLVED Resolution --- INVALID Comment # 2 <https://bugs.freedesktop.org/show_bug.cgi?id=51597#c2> on bug 51597 <https://bugs.freedesktop.org/show_bug.cgi?id=51597> from " href="mailto:bugs@eikota.de">Roman Eisele Dear bug reporter, I am sorry, but we can not do anything about this issue without more information from you. The questions asked in comment #1 <https://bugs.freedesktop.org/show_bug.cgi?id=51597#c1> have not been answered for more than four months now, therefore we need to close this bug report. Feel free to open it again, if you still experience the problem in a current version of LibreOffice (3.6.3 or better) and can answer the questions asked in comment <https://bugs.freedesktop.org/show_bug.cgi?id=51597#c1> #1. To answer them, just come back to this page https://bugs.freedesktop.org/show_bug.cgi?id=51597 and add a comment. Thank you very much! _____ You are receiving this mail because: * You reported the bug.
jc.sr: first sorry since my first questions was about distribution and version and you had already quoted it in your bug description (LibreOffice 3.5.3.2). For the rest, you must know that "LO" is a shortcut for "LibreOffice". Also, Linux distributions are made from Linux kernel + software packages. LibreOffice is a software delivered in a set of packages as Gnome, kde, Gimp, etc are also a set of packages. Now lo-menubar package is an extension which is often (always?) by default installed on Ubuntu. The problem is this one has been responsible for some bugs on LibreOffice. So my second question was : do you have this package installed? If yes, could you, for the test, uninstall it and try to reproduce the bug? There are also other extensions for LibreOffice which are not installed by default. My third question was : did you install some extension for LibreOffice? If you just installed LibreOffice and that's all, I suppose you didn't install any extensions. Finally, each software creates a specific directory to store its config parameters (Recent files, memory used, ...). LibreOffice specific directory is in ~/.config/libreoffice (~ represents your home directory). It happened in a lot of bugs that something in this specific directory creates problem after having upgraded LibreOffice for example. So for the test, it could be interesting you rename this directory to force LibreOffice, at the next launch, to recreate a brand new one. Is it more clear like this? PS: please, don't answer the mail received from bugzilla freedesktop, go to this url: https://bugs.freedesktop.org/show_bug.cgi?id=51597 and add a comment directly. Thank you.
Dear Julien Thanks for your help - I will think about this. Meanwhile - URGENT - I see that your bug blog includes my name, postal address, phone, etc. I discovered this when I Googled my details. Your bug database should not publish such personal details - this is a criminal offence in UK. Please ensure that these details are deleted IMMEDIATELY Regards Jonathan Stopes-Roe 115 Queen's Drive London N4 2BE T: 020 8802 2719 F: 020 7690 5424 M: 07884 473 190 -----Original Message----- From: bugzilla-daemon@freedesktop.org [mailto:bugzilla-daemon@freedesktop.org] Sent: 15 November 2012 21:30 To: jc.sr@virgin.net Subject: [Bug 51597] Impress just crashes if I click "Slide Sorter" Comment # 4 <https://bugs.freedesktop.org/show_bug.cgi?id=51597#c4> on bug 51597 <https://bugs.freedesktop.org/show_bug.cgi?id=51597> from " href="mailto:serval2412@yahoo.fr">Julien Nabet jc.sr: first sorry since my first questions was about distribution and version and you had already quoted it in your bug description (LibreOffice 3.5.3.2). For the rest, you must know that "LO" is a shortcut for "LibreOffice". Also, Linux distributions are made from Linux kernel + software packages. LibreOffice is a software delivered in a set of packages as Gnome, kde, Gimp, etc are also a set of packages. Now lo-menubar package is an extension which is often (always?) by default installed on Ubuntu. The problem is this one has been responsible for some bugs on LibreOffice. So my second question was : do you have this package installed? If yes, could you, for the test, uninstall it and try to reproduce the bug? There are also other extensions for LibreOffice which are not installed by default. My third question was : did you install some extension for LibreOffice? If you just installed LibreOffice and that's all, I suppose you didn't install any extensions. Finally, each software creates a specific directory to store its config parameters (Recent files, memory used, ...). LibreOffice specific directory is in ~/.config/libreoffice (~ represents your home directory). It happened in a lot of bugs that something in this specific directory creates problem after having upgraded LibreOffice for example. So for the test, it could be interesting you rename this directory to force LibreOffice, at the next launch, to recreate a brand new one. Is it more clear like this? PS: please, don't answer the mail received from bugzilla freedesktop, go to this url: https://bugs.freedesktop.org/show_bug.cgi?id=51597 and add a comment directly. Thank you. _____ You are receiving this mail because: * You reported the bug.
jc.sr@virgin.net: your personal info are on the bugtracker (see this page https://bugs.freedesktop.org/show_bug.cgi?id=51597) because I suppose you answer directly to the mail you receive + you customized your mailer to attach these personal info. You should comment this bug by going to the bug url: https://bugs.freedesktop.org/show_bug.cgi?id=51597, not by answering you receive from this website. About removing personal info, I can't do anything about this since I'm not an admin. Rainer: could you remind the procedure to remove an attachment/comment? I think it's : - file a new bug - Product: freedesktop.org - Component: ? - and explain what do you want to remove and why
@jc.sr@virgin.net It would be really great if you guys would think before you write. And to complain finding personal data in the web you published in the web with exactly that data again in the comment is a really really good joke. We will try eliminate the result of your mindlessness. @Julien I can delete complete bugs. If only particular content of a Bug should be deleted the proceeding is as you suppose: Create a Bug Product=freedesktop.org, Component=Bugzilla and ask for deletion of particular contents (similar to Bug 57005). Hoping to be able to reduce such problems I submitted "Bug 57336 - Reduce possibility to comment in Bugs using the answer function of an e-mail client" "Bug 57333 - BUGZILLAASSISTANT: Add privacy hint nearby submit button" "Bug 57334 - Privacy hint required"