Bug 62857 - : Programm crashes
Summary: : Programm crashes
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.0.2.1 rc
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2013-03-28 10:16 UTC by Jürgen Neu
Modified: 2013-03-29 14:01 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Jürgen Neu 2013-03-28 10:16:11 UTC
Problem description: 

Steps to reproduce:
1. wrote a text
2. marked passage in the text
3. wantet to insert
4. no reaction of the programm
5. new (re)start and restauration failed

Current behavior:

Expected behavior:

              
Operating System: Windows XP
Version: 4.0.2.1 rc
Comment 1 Joel Madero 2013-03-28 15:45:27 UTC
Not enough information to triage/confirm. What does "marked passage in the text" mean? Wanted to insert, what's the referring to? 

Please clarify what you did to cause crash and we will try to reproduce. I am marking this as NEEDINFO, once you provide additional information mark as UNCONFIRMED.

Also does this happen every time or did it just happen one time?
Comment 2 Jürgen Neu 2013-03-28 17:56:28 UTC
Hallo,
it happend one time - but I use libre-office first for a short time (1 
week - I used Apache-Office before);
'marked passage' means, that I inverted a text-passage in order to copy 
it - it was a simple text, without any special signs or other elements;
then, when I tried to insert the text-passage, I had the crash;
after restarting the restore-managment didn't work: the whole text was 
gone ...

another problem with libre-office: as I described I use it since 1 week; 
I started it about 10 times; at about 5 times (nearly the half) the font 
isn't (still) correctly performed, means: I can f.e. choose 'comic 
sans', but in the selection-window it is performed in 'arial' (also all 
the other fonds are illustrated in 'arial'); this kind of fault still 
happens - curiously not always.
Greetings from Germany
J.Neu
Am 28.03.2013 16:45, schrieb bugzilla-daemon@freedesktop.org:
> Joel Madero <mailto:jmadero.dev@gmail.com> changed bug 62857 
> <https://bugs.freedesktop.org/show_bug.cgi?id=62857>
> What 	Removed 	Added
> Status 	UNCONFIRMED 	NEEDINFO
> CC 		jmadero.dev@gmail.com
> Ever confirmed 		1
>
> *Comment # 1 <https://bugs.freedesktop.org/show_bug.cgi?id=62857#c1> 
> on bug 62857 <https://bugs.freedesktop.org/show_bug.cgi?id=62857> from 
> Joel Madero <mailto:jmadero.dev@gmail.com> *
> Not enough information to triage/confirm. What does "marked passage in the
> text" mean? Wanted to insert, what's the referring to?
>
> Please clarify what you did to cause crash and we will try to reproduce. I am
> marking this as NEEDINFO, once you provide additional information mark as
> UNCONFIRMED.
>
> Also does this happen every time or did it just happen one time?
> ------------------------------------------------------------------------
> You are receiving this mail because:
>
>   * You reported the bug.
>
Comment 3 Julien Nabet 2013-03-28 19:56:15 UTC
Jürgen:
Please don't cumulate 2 buggy behaviours in 1 tracker because it can't be managed easily. So about font problem, open a new tracker.
Also, don't answer to bugzilla messages from your mailer but directly in bugzilla
by using this link:
https://bugs.freedesktop.org/show_bug.cgi?id=62857#add_comment


About initial problem, do you reproduce this with a brand new file or a specific file?
If specific, could you attach the file?
Comment 4 Jürgen Neu 2013-03-29 11:43:18 UTC
Hallo-
concerning the initial problem: it happened with a brand new file 
without any specification ...

Am 28.03.2013 20:56, schrieb bugzilla-daemon@freedesktop.org:
> Julien Nabet <mailto:serval2412@yahoo.fr> changed bug 62857 
> <https://bugs.freedesktop.org/show_bug.cgi?id=62857>
> What 	Removed 	Added
> CC 		serval2412@yahoo.fr
>
> *Comment # 3 <https://bugs.freedesktop.org/show_bug.cgi?id=62857#c3> 
> on bug 62857 <https://bugs.freedesktop.org/show_bug.cgi?id=62857> from 
> Julien Nabet <mailto:serval2412@yahoo.fr> *
> Jürgen:
> Please don't cumulate 2 buggy behaviours in 1 tracker because it can't be
> managed easily. So about font problem, open a new tracker.
> Also, don't answer to bugzilla messages from your mailer but directly in
> bugzilla
> by using this link:
> https://bugs.freedesktop.org/show_bug.cgi?id=62857#add_comment
>
>
> About initial problem, do you reproduce this with a brand new file or a
> specific file?
> If specific, could you attach the file?
> ------------------------------------------------------------------------
> You are receiving this mail because:
>
>   * You reported the bug.
>
Comment 5 Joel Madero 2013-03-29 14:01:24 UTC
If it only happened 1 time and you are unable to reproduce again then this bug will be closed as WORKSFORME as I haven't seen any other similar issues and we are unable to track down the problem if it was a one time occurance with no consistently reproducible steps. 

I am marking as WORKSFORME, if you figure out something that causes consistent (or somewhat consistent) crashes, please reopen the bug and give appropriate steps.

Thanks for your understanding.