Bug 63443 - Presentation demonstration hangs with enabled hardware acceleration option
Summary: Presentation demonstration hangs with enabled hardware acceleration option
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
(earliest affected) release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Slide-Show
  Show dependency treegraph
Reported: 2013-04-11 22:28 UTC by galym
Modified: 2019-08-19 07:08 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

example.odp (13.47 KB, application/vnd.oasis.opendocument.presentation)
2016-03-03 10:53 UTC, Stéphane Aulery

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Description galym 2013-04-11 22:28:26 UTC

Presentation demonstration hangs only with enabled hardware acceleration option. 

Noticed on x86 and amd64 systems (Intel and NVIDIA graphics) (slackware-current with KDE SC 4.10.2)

It happen with any presentations. It's confirmed by Eric "AlienBOB" Hameleers.
Comment 1 Jorendc 2013-04-16 23:12:51 UTC
Hi galym,

Thanks for reporting. Is it possible for "AlienBOB" to leave a message over here he can reproduce this behavior, and add a bit more system information? In that way we can mark this bug as NEW.

Kind regards,
Comment 2 Eric Hameleers 2013-04-17 08:20:05 UTC
The bug was mentioned in this blog post: http://slackblogs.blogspot.nl/2013/02/libreoffice-transparent-slide-show.html

I have experienced this myself as well.

It started with LibreOffice 4.0.0 and as mentioned in the blog, Slackware updated its X.Org around the same time in the development release we (the reporters of this bug) are all using.

See the "Fri Feb 22 01:09:25 UTC 2013" update in http://slackware.osuosl.org/slackware-current/ChangeLog.txt where xorg-server was updated to 1.13.2, libdrm to 2.4.42, cairo to 1.12.14, mesa to 9.0.2 among others.

My system has NVIDIA proprietary graaphics drivers installed.

Cheers, Eric
Comment 3 Joel Madero 2013-06-23 04:21:14 UTC
Could be NOTOURBUG - proprietary drivers + an update to xorg around the same time makes me wonder - requesting additional input

Also - was this a problem with 3.6 or before?
Comment 4 Robinson Tryon (qubit) 2013-11-18 17:37:55 UTC
Sounds like Eric Hameleers confirms this bug, so
Status -> NEW
Whiteboard: Remove 'Need_Advice'

The devs will be in a better position to determine if this bug is ours or not.
Comment 5 QA Administrators 2015-04-19 03:23:23 UTC Comment hidden (obsolete)
Comment 6 Stéphane Aulery 2016-03-03 10:53:18 UTC
Created attachment 123190 [details]
Comment 7 Stéphane Aulery 2016-03-03 10:55:51 UTC
The document attached reproduces the near behavior described in the Debian report. The acceleration is also involved. I ask more to the user on its hardware configuration.

He uses LO 4.3.3.
Comment 8 Stéphane Aulery 2016-03-06 00:18:49 UTC
Now, the Debian user use LO and can reproduce this bug. He has a graphics card (lspci output):

00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
Comment 9 QA Administrators 2017-03-06 16:06:16 UTC Comment hidden (obsolete)
Comment 10 Timur 2019-01-14 11:09:20 UTC
This is rather old bug last tested with LO 5.0. 
Looks reasonable to set back to Needinfo.
Please test with newer LO and daily master if possible, easiest from https://www.libreoffice.org/download/appimage/
Comment 11 QA Administrators 2019-07-14 02:49:14 UTC Comment hidden (obsolete)
Comment 12 QA Administrators 2019-08-19 07:08:00 UTC
Dear galym,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team