i am a new user of ubuntu. my son saved a document (with some pictures) for his school work. it was in fact the first time we had used libreoffice writer. the document shows 48 kb data. when i try to open the document, after few seconds the office stops and its screen dims automatically and then the whole screen freezes with no mouse or keyboard control.
The screen comes back to life after few minutes of non-activity.When I tried to recover the file , after clicking 'finish' , the screen (only the pop-up window) goes back to black again and comes back to life with a message telling that its not possible to recover the particular file.
Setting platform to Linux. Thanks for the report. We need much more info to verify and fix this bug. Which version of LO are you using? Which version of Ubuntu are you using? Could you please attach the document in question giving the problem.
Created attachment 84198 [details] attachment-18179-0.html HI,I use latest version of ubuntu (13.04)....sorry, i don't know about LO version...attaching the document From: bugzilla-daemon@freedesktop.org To: sandoc2@hotmail.com Subject: [Bug 68173] document gets dim while trying to open and freezes Date: Sat, 17 Aug 2013 08:45:32 +0000 James changed bug 68173 What Removed Added OS other Linux (All) Comment # 2 on bug 68173 from James Setting platform to Linux. Thanks for the report. We need much more info to verify and fix this bug. Which version of LO are you using? Which version of Ubuntu are you using? Could you please attach the document in question giving the problem. You are receiving this mail because: You reported the bug.
Created attachment 84199 [details] attachment-18179-1.dat
Created attachment 84200 [details] $R64JIX2.odt
I open the attached $R64JIX2.odt document with no troubles with LibO 4.0.4 on Win7 64bit. @sandoc2 the LibO version you are using can be easily identified from the "?" menu in the toolbar. do not use your mailer to reply to this post but rather enter a comment in the bugzilla page ( https://bugs.freedesktop.org/show_bug.cgi?id=68173 )
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of FDO