Bug Hunting Session
Bug 72604 - Fax-Wizard - Personal Data are only partial adopted
Summary: Fax-Wizard - Personal Data are only partial adopted
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.2.0.0.beta2
Hardware: All Linux (All)
: highest normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Wizard
  Show dependency treegraph
 
Reported: 2013-12-11 18:23 UTC by Andreas Mantke
Modified: 2019-05-22 19:20 UTC (History)
10 users (show)

See Also:
Crash report or crash signature:


Attachments
Steps that lead to BASIC error message (201.15 KB, application/vnd.oasis.opendocument.text)
2015-11-25 21:11 UTC, testjava
Details

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Description Andreas Mantke 2013-12-11 18:23:47 UTC
The LibreOffice fax wizard is not adopting all personal data into the fax document.

Steps to reproduce: Call File - wizards - fax. In the first step choose Business fax - Modern Fax from Private. In the second step drop the logo and in the third step choose 'Use user data for return address'. Then go to the next steps and finish the wizard.

You will end up with a document which language setting is English (USA) although your LibreOffice has another language setting (e.g. German).

The fax document will not adopt your name in the header. The header always contain only the following data:
<Street><Number>, <City>, <Zip-Code>
This maybe the correct order for English (USA) but e.g. not for German. In that case the zip-code has to be in front of the city without any comma in between.

The fields on the right side of the created fax document are empty but the fax number.

This bug occurs also in LibreOffice 4.1.4

Tested with LibreOffice 4.2-beta2-x64 and 4.1.4-x64 on openSuSE 12.3-x64
Comment 1 Timur 2013-12-12 10:04:38 UTC
Please remove from MAB. This isn't confirmed yet.
Comment 2 Andreas Mantke 2013-12-12 18:26:36 UTC
I discussed that issue with Björn and Michael Meeks yesterday. Björn could confirm it during our talk.

Thus I don't remove it from MAB.

@Timur: it would be helpful if you could test and maybe confirm it on Windows.
Comment 3 Björn Michaelsen 2014-01-17 09:51:47 UTC Comment hidden (obsolete)
Comment 4 Michaël Lefèvre 2014-04-14 07:54:06 UTC
Reproduce on Ubuntu 13.04,
LO build 4.1.3.2
Build ID: 410m0(Build:2)

I think there's two bug here :
- The name is not diplayed in the header
- The order of the address fields is not localized

Maybe it depend on the same 'template'/code ?

Michaël
Comment 5 Michaël Lefèvre 2014-04-14 08:23:07 UTC
In extras/source/templates/wizard/fax/bus-modern-pri_f.ott , The user name field came from 'expeditor-> firstname / lastname', but the address from 'user fields -> street / city / state / postcode'.

There no localisation of the fields order.
Comment 6 tommy27 2014-05-02 13:50:41 UTC
is it still reproducible under 4.2.3.3?
if YES, move it from mab4.1 to mab4.2 list since 4.1.x is END of LIFE
Comment 7 Andreas Mantke 2014-05-02 14:51:29 UTC
Yes. The issue has not gone with 4.2.3. It stays also in the master (line to 4.3).
Comment 8 retired 2014-05-03 17:55:20 UTC
removing mab4.1 since it is EOL and already tagged as mab4.2
Comment 9 Thomas Hackert 2014-06-16 16:44:04 UTC
Hello Andreas, *,
it gets even worse, if you choose a private fax instead of an business fax. There you will not see /any/ of the private data with a parallel installed (following the instructions on https://wiki.documentfoundation.org/Installing_in_parallel) LO Version: 4.3.0.0.beta2 Build-ID: a06aa316117a6ff0f05c697c82831c227812d810 with Germanophone help- as well as langpack on Debian Testing i686 ... :( And as I wanted to test your bug with Version: 4.1.6.2 Build-ID: 40ff705089295be5be0aae9b15123f687c05b0a (this one installed with 'dpkg -i /path/to/DEBS/*.deb' and with Germanophone lang- as well as helppack on the same system), the topmost wizards in "File – Wizards" do not start at all ... :( They just spit out

Traceback (most recent call last):
  File "/opt/libreoffice4.1/program/wizards/fax/FaxWizardDialogImpl.py", line 100, in startWizard
    self.initializePaths()
  File "/opt/libreoffice4.1/program/wizards/ui/WizardDialog.py", line 118, in initializePaths
    xPropertySet.getPropertyValue("Template_user")[0]
IndexError: tuple index out of range

as an error message ... :(
HTH and sorry for the inconvenience
Thomas.
Comment 10 Julien Nabet 2014-11-15 14:23:10 UTC
I gave with 4.3.3 LO Debian package (last stable LO version), I fail to reproduce the different problems but perhaps I missed something.

I only noticed I can't unchecked logo tick ("logo" label itself is grayed).

Would someone have some time to give a try to this 4.3.3?
Comment 11 tommy27 2014-11-25 21:16:01 UTC
please anyone of the original reporters give update of the bugs status on 4.3.4.1 or 4.4.0.0 beta1
Comment 12 Robinson Tryon (qubit) 2014-12-08 14:33:46 UTC
(In reply to Andreas Mantke from comment #0)
> Steps to reproduce: 

First, fill out all fields under Tools -> Options -> User Data. Use some made-up data for fun :P

- Call File - wizards - fax. 
- In the first step choose Business fax - Modern Fax from Private.
- In the second step drop the logo and

Logo option is grayed-out

- in the third step choose 'Use user data for return address'. 

(it was already selected)

- Then go to the next steps and finish the wizard.

> You will end up with a document which language setting is English (USA)
> although your LibreOffice has another language setting (e.g. German).

My LO is in English, so N/A.

> The fax document will not adopt your name in the header. 

CONFIRMED with LO 4.4.0.0.beta2 and 4.3.5.1
on Ubuntu 14.04.

Interestingly, I saw my entered name "Bill Barnacle" appear in the preview *while* I was running the wizard, but the name disappeared by the time to wizard had finished, seemingly right after I pressed the "Save" button to save the OTT.

The header always
> contain only the following data:
> <Street><Number>, <City>, <Zip-Code>
> This maybe the correct order for English (USA) but e.g. not for German.

The address looks correct to me for the US (minor correction: The wizard (correctly) does not add a comma between the City Name and the Zip code)

> The fields on the right side of the created fax document are empty but the
> fax number.

CONFIRMED as well.


Status -> NEW
Moving mab4.2 -> mab4.3
Comment 13 Julien Nabet 2015-10-25 22:00:45 UTC
About logo greyed out or not, it's enabled only in Business Fax and not private option. It seems to me quite logical.
Comment 14 testjava 2015-11-25 21:11:56 UTC
Created attachment 120801 [details]
Steps that lead to BASIC error message

I have tried to follow the steps described and in my case there was a BASIC error described in the attachment.
I use a Windows XP machine.
Version: 5.1.0.0.alpha1
Build-ID: a8e4f75fe264f6ece37c154951cff53f2f4fa3e4
Gebietsschema: de-DE (de_DE)
Comment 15 QA Administrators 2017-01-03 19:36:00 UTC Comment hidden (obsolete)
Comment 16 Julien Nabet 2019-05-22 19:20:28 UTC
I wonder if it could be same root cause as tdf#75218 put in See Also.

See https://cgit.freedesktop.org/libreoffice/core/commit/?id=1b7c88ab4d6aaa79c484bcb179e5b2f296654462

Andras: any thoughts here? (didn't know what email to choose, I put both).