Bug 73124 - FILESAVE: Not able to save spreadsheet after disconnecting NAS drive in OSX
Summary: FILESAVE: Not able to save spreadsheet after disconnecting NAS drive in OSX
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
(earliest affected) release
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
Whiteboard: BSA
Depends on:
Reported: 2013-12-29 15:55 UTC by palmoghurt
Modified: 2015-06-08 14:26 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Screenshot from dialog with error message. (114.06 KB, image/png)
2013-12-29 15:55 UTC, palmoghurt

Note You need to log in before you can comment on or make changes to this bug.
Description palmoghurt 2013-12-29 15:55:15 UTC
Created attachment 91295 [details]
Screenshot from dialog with error message.

Problem description: 

OS:  Mac OSX 10.9.1 , iMac Core i5

Steps to reproduce:
1. Connect Synology NAS in finder.
2. Sync some files between Mac and NAS using Finder and ForkLift
3. Open LibreOffice in this time and work ONLY with files on MAC, not on NAS !
4. Close LibreOffice
5. Disconnect NAS in Finder
6. Next day open Libreoffice and create new spreadsheet document
7. Try to save Spreadsheet to LOCAL Mac drive.

Current behavior:  No chance to save, because the SAVE dialog hangs for many seconds and then says "Error during trial to connect to <NAS-Drive>". Tries several times, no chance to save locally !!

Expected behavior:  Chance to directly save file on local MAC drive, although NAS is not available.

Error recovery: starting NAS without mounting it !  Then i was able to save the file on local drive !!
Operating System: Mac OS X
Version: release
Comment 1 Alex Thurgood 2014-09-26 11:21:54 UTC
Well at least it didn't corrupt your file like I had with my LaCie drive ;-)

Hard for me to confirm, as I have no NAS, but similar to bug 81416
Comment 2 Alex Thurgood 2014-10-06 16:07:05 UTC
Does it still have this behaviour if you switch to using LO native dialogs ?
Preferences General Use LibreOffice dialogs
Comment 3 QA Administrators 2015-05-06 14:14:32 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team
Comment 4 QA Administrators 2015-06-08 14:26:31 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

-- The LibreOffice QA Team 

This INVALID Message was generated on: 2015-05-06

Warm Regards,
QA Team