Bug 83603 - Help menu opens help on help instead of module help
Summary: Help menu opens help on help instead of module help
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
(earliest affected)
Hardware: All All
: medium normal
Assignee: Not Assigned
: 78776 90644 (view as bug list)
Depends on:
Reported: 2014-09-08 08:19 UTC by Bruce Rhind
Modified: 2018-04-20 17:27 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:
Regression By:

Screenshot of Help page with no Help/Feedback link (181.05 KB, image/jpeg)
2014-09-08 13:59 UTC, Bruce Rhind

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Description Bruce Rhind 2014-09-08 08:19:31 UTC
When I click Help within Writer, it opens Firefox on a Help page which cannot be used because there are no links.
Comment 1 Adolfo Jayme Barrientos 2014-09-08 11:23:43 UTC
Provide a screenshot or at least a link to the page you ended up at.
Comment 2 Bruce Rhind 2014-09-08 13:59:36 UTC
Created attachment 105894 [details]
Screenshot of Help page with no Help/Feedback link

I expected a hyperlink to Help but the expected location is inactive.
Comment 3 ign_christian 2014-09-08 14:09:11 UTC
Bruce, did you install built-in help?

The download link is "Help for offline use" : http://www.libreoffice.org/download/libreoffice-still/
Comment 4 Bruce Rhind 2014-09-08 14:36:22 UTC
Thanks for your advice about the Offline Help.
Comment 5 ign_christian 2014-09-08 14:45:17 UTC
So we can close this report. Please reopen & mark UNCONFIRMED if problem persists after installing offline help.
Comment 6 Jean-Baptiste Faure 2014-09-13 20:05:09 UTC
The described problem is about online help: https://help.libreoffice.org/Main_Page

Please, could you explain, what does not work?

Set status to NEEDINFO. Please set it back to UNCONFIRMED once you have provided requested informations. Thank you for your understanding.

Best regards. JBF
Comment 7 QA Administrators 2015-04-01 14:47:20 UTC Comment hidden (obsolete)
Comment 8 Jean-Baptiste Faure 2015-04-08 07:02:40 UTC
The issue is that the menu Help > LibreOffice Help does not start the help page of the current module (Writer, Calc, etc.) but the help on the help. It is inconsistent with the shortcut key F1 behavior which opens the help for the current module.
This problem is the same for the local built-i help and the web based help system. In the web based help system, you do not have a path to find the main help page (https://help.libreoffice.org/Main_Page).

Summary adapted and status set to NEW.

Best regards. JBF
Comment 9 tommy27 2016-04-16 07:23:17 UTC Comment hidden (obsolete)
Comment 10 Jean-Baptiste Faure 2016-05-07 22:03:05 UTC
Nothing changed in LO and master, both build at home under Ubuntu
16.04 x86-64.

Best regards. JBF
Comment 11 Gabor Kelemen (allotropia) 2016-12-20 13:31:33 UTC
*** Bug 90644 has been marked as a duplicate of this bug. ***
Comment 12 Gabor Kelemen (allotropia) 2016-12-20 13:31:58 UTC
*** Bug 78776 has been marked as a duplicate of this bug. ***
Comment 13 Heiko Tietze 2017-09-26 15:10:09 UTC
Guess this ticket has been fixed, Olivier?
Comment 14 Olivier Hallot 2017-09-26 16:35:52 UTC
The issue is still valid, as described by JBF in comment#8 .
Comment 15 Olivier Hallot 2018-04-20 17:27:10 UTC
I'm closing this bug with WORKSFORME, after checking the master build and the online help.