Problem description: Mendeley Desktop 1.12.1 with Mendeley 1.12.1.oxt does NOT work with LibreOffice 4.3.1.2. (Build ID: 430m0(Build:2). I do not know if it is a Mendeley or a LibreOffice problem. I report this to both parties. Steps to reproduce: 1. Launching Mendendeley returns the following message in Terminal (independently of LO): $ mendeleydesktop Using system Qt version 4.8.6 in /usr/lib/x86_64-linux-gnu Unsupported action "SENDEVENTS" 2. Installing the LibreOffice plugin does NOT return any messages. The Mendeley toolbar appears among LO toolbars, but the buttons are inactive. 3. The LO Extension Manager reports on the Mendeley Extension that "The status of this extension is unknown" & the Enable button is active. Clicking Enable returns the following error message: ImplementationRegistration::registerImplementation() - The service com.sun.star.loader.Python cannot be instantiated Clicking Enable a 2nd time crashes LO & yields the following: $ libreoffice --writer pure virtual method called terminate called without an active exception OR $ libreoffice --writer pure virtual method called terminate called after throwing an instance of 'com::sun::star::deployment::DeploymentException' 4. After restarting LO, the Mendeley toolbar disappears, but the plugin is still seen by the Extension Manager. Current behavior: LO is unable to request citation from Mendeley. Expected behavior: citations can be imported from Mendeley then edited in LO Platform: Running LinuxMint Linux, the LinuxMint 17 (qiana) release. (MATE 1.8) GNOME: 3.8.4 (Ubuntu 2014-06-25) Kernel version: 3.13.0-24-generic (#47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014) GCC: 4.8 (x86_64-linux-gnu) Xorg: 1.15.1 (30 July 2014 12:21:54AM) (30 July 2014 12:21:54AM) Operating System: Linux (Other) Version: 4.3.1.2 release
(In reply to comment #0) > Problem description: > Mendeley Desktop 1.12.1 with Mendeley 1.12.1.oxt does NOT work with > LibreOffice 4.3.1.2. (Build ID: 430m0(Build:2). > > I do not know if it is a Mendeley or a LibreOffice problem. > I report this to both parties. Hi jkis17, Looks like Mendeley 1.12.1 is the latest version available. I believe that Mendeley usually suggest that people update to the latest version of LibreOffice, so please try updating to our just-released LibreOffice 4.3.2 and see if that fixes your problems. Generally speaking, we cover the code that we write, and let extension authors cover the code that they write. If you have further issues with the Mendeley extension, please check with their support team. --> Resolving as 'Not our bug'. (If the Mendeley authors think that the bug is actually in our code, we'd be quite happy to get a bug report) Good luck!
Hi, Thank You for your help. It turned out not to be a bug at all: Mendeley experts noticed that I missed to install the libreoffice-script-provider-python package. Installing it made communication between Mendeley & LO working fine (with the newest version of both software as well). Regards, Janos > https://bugs.freedesktop.org/show_bug.cgi?id=84135 > > Robinson Tryon (qubit) <qubit@runcibility.com> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > Status|UNCONFIRMED |RESOLVED > Resolution|--- |NOTOURBUG > CC| |qubit@runcibility.com > > --- Comment #1 from Robinson Tryon (qubit) <qubit@runcibility.com> --- > (In reply to comment #0) >> Problem description: >> Mendeley Desktop 1.12.1 with Mendeley 1.12.1.oxt does NOT work with >> LibreOffice 4.3.1.2. (Build ID: 430m0(Build:2). >> >> I do not know if it is a Mendeley or a LibreOffice problem. >> I report this to both parties. > Hi jkis17, > Looks like Mendeley 1.12.1 is the latest version available. I believe that > Mendeley usually suggest that people update to the latest version of > LibreOffice, so please try updating to our just-released LibreOffice 4.3.2 and > see if that fixes your problems. > > Generally speaking, we cover the code that we write, and let extension authors > cover the code that they write. If you have further issues with the Mendeley > extension, please check with their support team. > > --> Resolving as 'Not our bug'. > > (If the Mendeley authors think that the bug is actually in our code, we'd be > quite happy to get a bug report) > > > Good luck! >
(In reply to comment #2) > Hi, Thank You for your help. It turned out not to be a bug at all: > Mendeley experts noticed that I missed to install the > libreoffice-script-provider-python package. Installing it made > communication between Mendeley & LO working fine (with the newest > version of both software as well). Glad to hear that things are now working properly for you, and that there wasn't an underlying bug. Resolving as Not A Bug.