Bug 84626 - Cannot handle sound since upgrade
Summary: Cannot handle sound since upgrade
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
(earliest affected) release
Hardware: x86 (IA32) Linux (All)
: high major
Assignee: Not Assigned
Depends on:
Reported: 2014-10-03 09:10 UTC by Andrew Allcock
Modified: 2017-03-10 08:55 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Sample presentation displaying behaviour as described (384.76 KB, application/vnd.oasis.opendocument.presentation)
2014-10-06 08:47 UTC, Andrew Allcock

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Description Andrew Allcock 2014-10-03 09:10:25 UTC
A sound file inserted into a slide will not play. Encoundered sice upgrade to Ubuntu 14.04. It all used to work but doesn't now and editing a presentation which includes sound files makes the system run so slowly it is unuseable.
Comment 1 Andrew Allcock 2014-10-03 09:12:00 UTC
In presentations previously compiled the sound takes more than 12 seconds to play when it would previously play instantly.
Comment 2 ign_christian 2014-10-03 15:15:50 UTC
Hi Andrew.. Please inform what version of LO you're using? From what source?
Same behavior after resetting user profile?

And please give exact step by step procedure to see the problem. Then change status back to UNCONFIRMED.
Comment 3 Andrew Allcock 2014-10-06 08:47:33 UTC
Created attachment 107405 [details]
Sample presentation displaying behaviour as described
Comment 4 Andrew Allcock 2014-10-06 08:53:48 UTC
LO version is downloaded with Ubuntu 14.04LTS during distribution upgrade. On attempting to edit a presentation containing sound files the screen also greys-out as if the programme is struggling for up to 20 seconds before selecting the slide to be edited. 

Never had this problem with any previous version of LO or Open Office running on the same - or other - machines.
Comment 5 Skylar Iolta 2014-10-26 20:39:13 UTC
Reproduced on ubuntu 14.04.1.

Editing, importing or trying to start a slide with a sound clip causes the program to hang for at least 20 seconds.

Tested with both .WAV and .mp3 files, both less than 2mb in size.

Setting status to NEW.


Build ID: 420m0(Build:3)
OS: Ubuntu 14.04.1 x64
Comment 6 Andrew Allcock 2014-10-27 09:25:33 UTC
Having upgraded to Ubunto 14.10 the problem is still there.
Comment 7 Andrew Allcock 2014-10-27 09:33:01 UTC
(In reply to Andrew Allcock from comment #3)
> Created attachment 107405 [details]
> Sample presentation displaying behaviour as described

Files I have been trying to use are .ogg files.
Comment 8 QA Administrators 2017-03-06 15:15:55 UTC Comment hidden (obsolete)
Comment 9 Andrew Allcock 2017-03-10 08:55:53 UTC
The sample file and a new presentation worked with:

Build ID: 1:5.1.6~rc2-0ubuntu1~xenial1
CPU Threads: 2; OS Version: Linux 4.4; UI Render: default; 
Locale: en-GB (en_GB.UTF-8); Calc: group