Bug 87721 - Menus: Not functional on Redhat Enterprise Linux 6.6
Summary: Menus: Not functional on Redhat Enterprise Linux 6.6
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
4.0.4.2 release
Hardware: x86 (IA32) other
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-12-25 23:56 UTC by Thomas
Modified: 2015-09-04 03:01 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:
Regression By:


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Description Thomas 2014-12-25 23:56:19 UTC
Menus only show up as underscores in full screen mode.  When reducing the window size, the menu names show up after moving the window.  However, they disappear when the mouse scrolls over the menu name.  The names of the items in the menu only appear as underscores.  The popup names for icons on the menu bar also do not appear. 

I have tried the following in an effort to resolve the problem.

Changed the application font and font size
Changed the resolution
Uninstalled LibreOffice
Installed a different version 4.3.5 I believe.
Uninstalled version 4.3.5.
Reinstalled version 4.0.4.2 (Build ID:4.0.4.2-14-el6)

What is interesting is that when I take a screenshot, the menus and the items in the menu appear in the screenshot.
Comment 1 Robinson Tryon (qubit) 2014-12-27 05:38:23 UTC
(In reply to Thomas from comment #0)
> I have tried the following in an effort to resolve the problem.
> 
> Changed the application font and font size
> Changed the resolution
> Uninstalled LibreOffice
> Installed a different version 4.3.5 I believe.

Did 4.3.5 work?

> Uninstalled version 4.3.5.
> Reinstalled version 4.0.4.2 (Build ID:4.0.4.2-14-el6)

4.0.4.2 as provided by TDF is EOL a year ago:
https://wiki.documentfoundation.org/ReleasePlan/4.0#End_of_Life

Can you reproduce the problem with a modern build such as 4.3.5?

Status -> NEEDINFO

(please change the status back to UNCONFIRMED after you test with a modern build)
Comment 2 QA Administrators 2015-07-18 17:36:00 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

This NEEDINFO message was generated on: 2015-07-18
Comment 3 QA Administrators 2015-09-04 03:01:21 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO
Message generated on: 2015-09-03