Bug 88377 - Chart button in Calc crashes LibO
Summary: Chart button in Calc crashes LibO
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Chart (show other bugs)
Version:
(earliest affected)
4.3.5.2 release
Hardware: x86-64 (AMD64) All
: medium critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-01-13 23:50 UTC by Carl
Modified: 2015-10-25 15:46 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
CHART access causes Calc to crash instantly. (3.57 MB, application/vnd.oasis.opendocument.spreadsheet)
2015-06-12 20:47 UTC, dgmg412
Details

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Description Carl 2015-01-13 23:50:16 UTC
When the Chart button is selected for a range of Calc data (40 dates and corresponding monetary amounts) LibreOffice pops up "LibreOffice 4/3 - Fatal Error" consistently, then quits. OS X 10.10.1 ("Yosemite") on an "early 2008 24-inch iMac.
Comment 1 raal 2015-01-14 06:37:41 UTC
I can not reproduce with LO 4.3.5, win7.

Carl,
please could you attach a sample document which crashed on your machine?
Comment 2 Alex Thurgood 2015-01-14 09:12:10 UTC
@Carl : please provide a sample document that exhibits this behaviour with exact instructions as to how to reproduce so that we can test.

Setting to NEEDINFO. Once you have provided the test document and instructions, please set back to UNCONFIRMED
Comment 3 dgmg412 2015-06-12 20:47:20 UTC
Created attachment 116491 [details]
CHART access causes Calc to crash instantly.

Not the same reporter, but same problem. If I try to create a chart eg in the ChurchEst sheet, Calc simply falls over instantly.

The model is mostly original but includes data downloaded fron an online Excel source.

KR
dgmg412@googlemail.com
Comment 4 dgmg412 2015-06-13 15:40:39 UTC
Debug output


Microsoft (R) Windows Debugger Version 6.3.9600.17298 X86
Copyright (c) Microsoft Corporation. All rights reserved.

*** wait with pending attach

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       CACHE*C:\symbols
Deferred                                       SRV*http://dev-

downloads.libreoffice.org/symstore/symbols
Deferred                                       

SRV*http://msdl.microsoft.com/download/symbols
Symbol search path is: CACHE*C:\symbols;SRV*http://dev-

downloads.libreoffice.org/symstore/symbols;SRV*http://msdl.microsoft.com/download/sym

bols
Executable search path is: 
ModLoad: 000f0000 00199000   C:\Program Files (x86)\LibreOffice 4\program\soffice.bin
ModLoad: 77610000 77790000   C:\Windows\SysWOW64\ntdll.dll
ModLoad: 76c10000 76d20000   C:\Windows\syswow64\kernel32.dll
ModLoad: 75040000 75087000   C:\Windows\syswow64\KERNELBASE.dll
ModLoad: 74a80000 74ae1000   C:\Program Files (x86)\LibreOffice 4\URE\bin\sal3.dll
ModLoad: 74b70000 74b76000   C:\Program Files (x86)\LibreOffice 4\URE\bin\uwinapi.dll
ModLoad: 73f50000 74026000   C:\Windows\system32\MSVCR110.dll
ModLoad: 76fa0000 77040000   C:\Windows\syswow64\ADVAPI32.dll
ModLoad: 75150000 751fc000   C:\Windows\syswow64\msvcrt.dll
ModLoad: 76d50000 76d69000   C:\Windows\SysWOW64\sechost.dll
ModLoad: 76b20000 76c10000   C:\Windows\syswow64\RPCRT4.dll
ModLoad: 74fa0000 75000000   C:\Windows\syswow64\SspiCli.dll
ModLoad: 74f90000 74f9c000   C:\Windows\syswow64\CRYPTBASE.dll
ModLoad: 74af0000 74b02000   C:\Windows\system32\MPR.dll
ModLoad: 752f0000 7544c000   C:\Windows\syswow64\ole32.dll
ModLoad: 76f10000 76fa0000   C:\Windows\syswow64\GDI32.dll
ModLoad: 75a30000 75b30000   C:\Windows\syswow64\USER32.dll
ModLoad: 76a50000 76a5a000   C:\Windows\syswow64\LPK.dll
ModLoad: 75b30000 75bcd000   C:\Windows\syswow64\USP10.dll
ModLoad: 75e00000 76a4b000   C:\Windows\syswow64\SHELL32.dll
ModLoad: 75750000 757a7000   C:\Windows\syswow64\SHLWAPI.dll
ModLoad: 75000000 75035000   C:\Windows\syswow64\WS2_32.dll
ModLoad: 775e0000 775e6000   C:\Windows\syswow64\NSI.dll
ModLoad: 73e00000 73e85000   C:\Windows\system32\MSVCP110.dll
ModLoad: 73d50000 73df5000   C:\Program Files (x86)\LibreOffice 4\program

\sofficeapp.dll
ModLoad: 73900000 73ac2000   C:\Program Files (x86)\LibreOffice 4\program

\comphelper.dll
ModLoad: 74b10000 74b61000   C:\Program Files (x86)\LibreOffice 4\URE\bin\cppu3.dll
ModLoad: 74cf0000 74cff000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\salhelper3MSC.dll
ModLoad: 73630000 73758000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\cppuhelper3MSC.dll
ModLoad: 73f20000 73f4e000   C:\Program Files (x86)\LibreOffice 4\URE\bin\reglo.dll
ModLoad: 73ef0000 73f1b000   C:\Program Files (x86)\LibreOffice 4\URE\bin\storelo.dll
ModLoad: 73860000 738fc000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\unoidllo.dll
ModLoad: 73ed0000 73ee9000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\xmlreaderlo.dll
ModLoad: 73580000 73628000   C:\Program Files (x86)\LibreOffice 4\program

\ucbhelper.dll
ModLoad: 73b30000 73b7d000   C:\Program Files (x86)\LibreOffice 4\program

\i18nlangtag.dll
ModLoad: 711c0000 71312000   C:\Program Files (x86)\LibreOffice 4\URE\bin\icuuc53.dll
ModLoad: 6a3f0000 6b87a000   C:\Program Files (x86)\LibreOffice 4\URE\bin\icudt53.dll
ModLoad: 73480000 73580000   C:\Program Files (x86)\LibreOffice 4\program\libxml2.dll
ModLoad: 73e90000 73e97000   C:\Windows\system32\WSOCK32.dll
ModLoad: 732c0000 7330e000   C:\Program Files (x86)\LibreOffice 4\program

\deploymentmisclo.dll
ModLoad: 73210000 732b8000   C:\Program Files (x86)\LibreOffice 4\program\tllo.dll
ModLoad: 71870000 71930000   C:\Program Files (x86)\LibreOffice 4\program

\basegfxlo.dll
ModLoad: 731d0000 73208000   C:\Program Files (x86)\LibreOffice 4\program\saxlo.dll
ModLoad: 71050000 711be000   C:\Program Files (x86)\LibreOffice 4\program\utllo.dll
ModLoad: 70fa0000 71043000   C:\Program Files (x86)\LibreOffice 4\program

\xmlscriptlo.dll
ModLoad: 70b40000 70d11000   C:\Program Files (x86)\LibreOffice 4\program\sblo.dll
ModLoad: 70f20000 70f92000   C:\Program Files (x86)\LibreOffice 4\program\sotlo.dll
ModLoad: 709a0000 70b34000   C:\Program Files (x86)\LibreOffice 4\program\svllo.dll
ModLoad: 70590000 7099d000   C:\Program Files (x86)\LibreOffice 4\program\svtlo.dll
ModLoad: 73b00000 73b22000   C:\Program Files (x86)\LibreOffice 4\program

\i18nutil.dll
ModLoad: 703a0000 70588000   C:\Program Files (x86)\LibreOffice 4\program\icuin53.dll
ModLoad: 73190000 731d0000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\jvmfwklo.dll
ModLoad: 6de40000 6e156000   C:\Program Files (x86)\LibreOffice 4\program\tklo.dll
ModLoad: 69cc0000 6a3e1000   C:\Program Files (x86)\LibreOffice 4\program\vcllo.dll
ModLoad: 72eb0000 72f0d000   C:\Program Files (x86)\LibreOffice 4\program\glew32.dll
ModLoad: 702d0000 70398000   C:\Windows\system32\OPENGL32.dll
ModLoad: 73450000 73472000   C:\Windows\system32\GLU32.dll
ModLoad: 701e0000 702c7000   C:\Windows\system32\DDRAW.dll
ModLoad: 73ec0000 73ec6000   C:\Windows\system32\DCIMAN32.dll
ModLoad: 76d70000 76f0d000   C:\Windows\syswow64\SETUPAPI.dll
ModLoad: 75720000 75747000   C:\Windows\syswow64\CFGMGR32.dll
ModLoad: 75450000 754df000   C:\Windows\syswow64\OLEAUT32.dll
ModLoad: 75130000 75142000   C:\Windows\syswow64\DEVOBJ.dll
ModLoad: 700c0000 700d3000   C:\Windows\system32\dwmapi.dll
ModLoad: 70eb0000 70f13000   C:\Program Files (x86)\LibreOffice 4\program\LCMS2.DLL
ModLoad: 77040000 77161000   C:\Windows\syswow64\CRYPT32.dll
ModLoad: 76d20000 76d2c000   C:\Windows\syswow64\MSASN1.dll
ModLoad: 6f710000 6f8a0000   C:\Windows\WinSxS

\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853\

gdiplus.dll
ModLoad: 76a60000 76ac0000   C:\Windows\syswow64\IMM32.dll
ModLoad: 75200000 752cc000   C:\Windows\syswow64\MSCTF.dll
ModLoad: 6fb00000 6fb05000   C:\Windows\system32\MSIMG32.dll
ModLoad: 6fb70000 6fb79000   C:\Windows\system32\VERSION.dll
ModLoad: 6f900000 6f951000   C:\Windows\system32\WINSPOOL.DRV
ModLoad: 69730000 69cb7000   C:\Program Files (x86)\LibreOffice 4\program\sfxlo.dll
ModLoad: 6feb0000 70044000   C:\Program Files (x86)\LibreOffice 4\program

\drawinglayerlo.dll
ModLoad: 70120000 701de000   C:\Program Files (x86)\LibreOffice 4\program\fwelo.dll
ModLoad: 6fe50000 6fead000   C:\Program Files (x86)\LibreOffice 4\program\fwilo.dll
ModLoad: 72790000 72810000   C:\Windows\system32\uxtheme.dll
ModLoad: 76d40000 76d4b000   C:\Windows\syswow64\profapi.dll
ModLoad: 757b0000 757b5000   C:\Windows\syswow64\PSAPI.DLL
ModLoad: 73d30000 73d4f000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\msci_uno.dll
ModLoad: 6eed0000 6efb3000   C:\Program Files (x86)\LibreOffice 4\program

\configmgrlo.dll
ModLoad: 73840000 73853000   C:\Program Files (x86)\LibreOffice 4\program

\localebe1lo.dll
ModLoad: 6ee60000 6eec1000   C:\Windows\system32\wer.dll
ModLoad: 72fa0000 72fb9000   C:\Program Files (x86)\LibreOffice 4\program\spllo.dll
ModLoad: 69570000 69725000   C:\Program Files (x86)\LibreOffice 4\program

\i18npoollo.dll
ModLoad: 728c0000 728e4000   C:\Program Files (x86)\LibreOffice 4\program

\localedata_en.dll
ModLoad: 75dd0000 75dff000   C:\Windows\syswow64\WINTRUST.dll
ModLoad: 6edd0000 6ee52000   C:\Program Files (x86)\LibreOffice 4\program\ucb1.dll
ModLoad: 69270000 69567000   C:\Program Files (x86)\LibreOffice 4\program\fwklo.dll
ModLoad: 6ed40000 6edca000   C:\Program Files (x86)\LibreOffice 4\program

\ucpfile1.dll
ModLoad: 6f960000 6fafe000   C:\Windows\WinSxS\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
ModLoad: 759a0000 75a23000   C:\Windows\syswow64\CLBCatQ.DLL
ModLoad: 74180000 74275000   C:\Windows\system32\propsys.dll
ModLoad: 74150000 74171000   C:\Windows\system32\ntmarta.dll
ModLoad: 77190000 771d5000   C:\Windows\syswow64\WLDAP32.dll
ModLoad: 68e40000 69270000   C:\Program Files (x86)\LibreOffice 4\program\svxlo.dll
ModLoad: 68b90000 68e3d000   C:\Program Files (x86)\LibreOffice 4\program

\editenglo.dll
ModLoad: 685f0000 68b8b000   C:\Program Files (x86)\LibreOffice 4\program\xolo.dll
ModLoad: 6dd50000 6de33000   C:\Program Files (x86)\LibreOffice 4\program\lnglo.dll
ModLoad: 67d10000 685e7000   C:\Program Files (x86)\LibreOffice 4\program

\svxcorelo.dll
ModLoad: 674c0000 67d08000   C:\Program Files (x86)\LibreOffice 4\program

\avmedialo.dll
ModLoad: 659f0000 65c20000   C:\Program Files (x86)\LibreOffice 4\program

\dbtoolslo.dll
ModLoad: 74a70000 74a7e000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\jvmaccesslo.dll
ModLoad: 6ecd0000 6ed3e000   C:\Program Files (x86)\LibreOffice 4\program

\filterconfiglo.dll
ModLoad: 6dcb0000 6dd4d000   C:\Program Files (x86)\LibreOffice 4\program

\package2.dll
ModLoad: 71830000 7186f000   C:\Program Files (x86)\LibreOffice 4\program\dnd.dll
ModLoad: 700a0000 700b7000   C:\Windows\system32\CRYPTSP.dll
ModLoad: 70060000 7009b000   C:\Windows\system32\rsaenh.dll
ModLoad: 70050000 7005e000   C:\Windows\system32\RpcRtRemote.dll
ModLoad: 67450000 674b6000   C:\Program Files (x86)\LibreOffice 4\program\uuilo.dll
ModLoad: 64a00000 659e4000   C:\Program Files (x86)\LibreOffice 4\program\sclo.dll
ModLoad: 73eb0000 73eb8000   C:\Program Files (x86)\LibreOffice 4\program\clewlo.dll
ModLoad: 70e60000 70ea1000   C:\Program Files (x86)\LibreOffice 4\program\forlo.dll
ModLoad: 6f040000 6f089000   C:\Program Files (x86)\LibreOffice 4\program\foruilo.dll
ModLoad: 72810000 72838000   C:\Program Files (x86)\LibreOffice 4\program

\opencllo.dll
ModLoad: 70dd0000 70e00000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\stocserviceslo.dll
ModLoad: 673c0000 6744f000   C:\Program Files (x86)\LibreOffice 4\program\xstor.dll
ModLoad: 67350000 673b8000   C:\Program Files (x86)\LibreOffice 4\program

\expwraplo.dll
ModLoad: 649b0000 649ff000   C:\Program Files (x86)\LibreOffice 4\program

\unordflo.dll
ModLoad: 6e1e0000 6e20f000   C:\Program Files (x86)\LibreOffice 4\program\raptor2.dll
ModLoad: 67320000 67341000   C:\Program Files (x86)\LibreOffice 4\program\librdf.dll
ModLoad: 64960000 649ac000   C:\Program Files (x86)\LibreOffice 4\program\rasqal.dll
ModLoad: 64930000 6495d000   C:\Program Files (x86)\LibreOffice 4\program\libxslt.dll
ModLoad: 648c0000 6492f000   C:\Program Files (x86)\LibreOffice 4\program

\analysislo.dll
ModLoad: 64870000 648b1000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\introspectionlo.dll
ModLoad: 64830000 64869000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\reflectionlo.dll
ModLoad: 72f80000 72f9a000   C:\Program Files (x86)\LibreOffice 4\program\datelo.dll
ModLoad: 70100000 7011e000   C:\Program Files (x86)\LibreOffice 4\program

\pricinglo.dll
ModLoad: 64280000 64320000   C:\Program Files (x86)\LibreOffice 4\program

\unoxmllo.dll
ModLoad: 64250000 64271000   C:\Program Files (x86)\LibreOffice 4\program

\localedata_es.dll
ModLoad: 63880000 63964000   C:\Program Files (x86)\LibreOffice 4\program

\localedata_euro.dll
ModLoad: 63730000 63872000   C:\Program Files (x86)\LibreOffice 4\program

\localedata_others.dll
ModLoad: 740e0000 7412c000   C:\Windows\system32\apphelp.dll
ModLoad: 73370000 733e9000   C:\Windows\system32\mscms.dll
ModLoad: 77170000 77187000   C:\Windows\syswow64\USERENV.dll
ModLoad: 63b50000 63bbc000   C:\Program Files (x86)\LibreOffice 4\program\embobj.dll
ModLoad: 63630000 6369d000   C:\Program Files (x86)\LibreOffice 4\program

\xmlsecurity.dll
ModLoad: 5e890000 5ec6a000   C:\Program Files (x86)\LibreOffice 4\program

\chartcorelo.dll
ModLoad: 5e5e0000 5e881000   C:\Program Files (x86)\LibreOffice 4\program

\chartcontrollerlo.dll
ModLoad: 635e0000 63630000   C:\Program Files (x86)\LibreOffice 4\program\spelllo.dll
ModLoad: 72ea0000 72ead000   C:\Program Files (x86)\LibreOffice 4\program

\pythonloaderlo.dll
ModLoad: 63590000 635d7000   C:\Program Files (x86)\LibreOffice 4\program\pyuno.pyd
ModLoad: 1e000000 1e297000   C:\Program Files (x86)\LibreOffice 4\program

\python33.dll
ModLoad: 639b0000 639d7000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\invocationlo.dll
ModLoad: 63570000 63587000   C:\Program Files (x86)\LibreOffice 4\URE\bin

\invocadaptlo.dll
ModLoad: 6efd0000 6efec000   C:\Program Files (x86)\LibreOffice 4\program\python3.dll
ModLoad: 05cd0000 05cdf000   C:\Program Files (x86)\LibreOffice 4\program\python-

core-3.3.3\lib\_socket.pyd
ModLoad: 63540000 63564000   C:\Program Files (x86)\LibreOffice 4\program

\hyphenlo.dll
ModLoad: 63510000 63536000   C:\Program Files (x86)\LibreOffice 4\program\lnthlo.dll
ModLoad: 600c0000 601c6000   C:\Program Files (x86)\LibreOffice 4\program

\deployment.dll
ModLoad: 60060000 600b4000   C:\Program Files (x86)\LibreOffice 4\program

\helplinkerlo.dll
ModLoad: 5e390000 5e5d2000   C:\Program Files (x86)\LibreOffice 4\program\clucene.dll
ModLoad: 634d0000 63507000   C:\Program Files (x86)\LibreOffice 4\program

\sysdtrans.dll
ModLoad: 60020000 60052000   C:\Program Files (x86)\LibreOffice 4\program

\fsstoragelo.dll
ModLoad: 5ffc0000 60018000   C:\Program Files (x86)\LibreOffice 4\program

\updchklo.dll
ModLoad: 757c0000 75995000   C:\Windows\syswow64\WININET.dll
ModLoad: 75dc0000 75dc4000   C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-

0.dll
ModLoad: 75db0000 75db4000   C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-

0.dll
ModLoad: 75120000 75124000   C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-

0.dll
ModLoad: 76d30000 76d33000   C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-

0.dll
ModLoad: 752e0000 752e3000   C:\Windows\syswow64\normaliz.DLL
ModLoad: 754e0000 75712000   C:\Windows\syswow64\iertutil.dll
ModLoad: 75da0000 75da5000   C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-

0.dll
ModLoad: 5ff70000 5ffb9000   C:\Program Files (x86)\LibreOffice 4\program\libcurl.dll
ModLoad: 73310000 73368000   C:\Windows\system32\WINHTTP.dll
ModLoad: 6fe00000 6fe4f000   C:\Windows\system32\webio.dll
ModLoad: 5e310000 5e388000   C:\Program Files (x86)\LibreOffice 4\program

\oleautobridgelo.dll
ModLoad: 5e2c0000 5e30e000   C:\Program Files (x86)\LibreOffice 4\program\emserlo.dll
ModLoad: 72930000 72940000   C:\Program Files (x86)\LibreOffice 4\program

\ucpexpand1lo.dll
ModLoad: 5e240000 5e2b6000   C:\Program Files (x86)\LibreOffice 4\program\fwllo.dll
ModLoad: 5ff50000 5ff6c000   C:\Program Files (x86)\LibreOffice 4\program\ftransl.dll
ModLoad: 5e220000 5e236000   C:\Program Files (x86)\LibreOffice 4\program

\mcnttype.dll
ModLoad: 5e160000 5e211000   C:\Program Files (x86)\LibreOffice 4\program

\ucpchelp1.dll
ModLoad: 5e140000 5e159000   C:\Program Files (x86)\LibreOffice 4\program\dtrans.dll
ModLoad: 5dcb0000 5dcd3000   C:\Program Files (x86)\LibreOffice 4\program

\updatefeedlo.dll
(dac.158c): Break instruction exception - code 80000003 (first chance)
eax=7ef4f000 ebx=00000000 ecx=00000000 edx=776afb5a esi=00000000 edi=00000000
eip=7762000c esp=15befdf0 ebp=15befe1c iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
ntdll!DbgBreakPoint:
7762000c cc              int     3
0:020> g
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
ModLoad: 097c0000 09bcd000   C:\Program Files (x86)\LibreOffice 4\program\svtlo.dll
ModLoad: 09860000 098ce000   C:\Program Files (x86)\LibreOffice 4\program

\filterconfiglo.dll
ModLoad: 09860000 09b01000   C:\Program Files (x86)\LibreOffice 4\program

\chartcontrollerlo.dll
ModLoad: 09860000 09b01000   C:\Program Files (x86)\LibreOffice 4\program

\chartcontrollerlo.dll
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
ModLoad: 09860000 09b01000   C:\Program Files (x86)\LibreOffice 4\program

\chartcontrollerlo.dll
ModLoad: 09860000 09b01000   C:\Program Files (x86)\LibreOffice 4\program

\chartcontrollerlo.dll
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
(dac.13d4): C++ EH exception - code e06d7363 (first chance)
ModLoad: 09860000 09b57000   C:\Program Files (x86)\LibreOffice 4\program\fwklo.dll
ModLoad: 16730000 171d5000   C:\Windows\SysWOW64\ig4icd32.dll
ModLoad: 6f030000 6f038000   C:\Windows\SysWOW64\atigktxx.dll
ModLoad: 5d7c0000 5d848000   C:\Windows\SysWOW64\aticfx32.dll
(dac.13d4): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
*** WARNING: Unable to verify checksum for C:\Windows\SysWOW64\aticfx32.dll
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:

\Windows\SysWOW64\aticfx32.dll - 
eax=00000008 ebx=00cbe3c4 ecx=0000000a edx=00000000 esi=09bd2898 edi=09bd07d0
eip=5d7e5861 esp=00cbd9d0 ebp=00cbd9dc iopl=0         nv up ei pl nz na po nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
aticfx32!gslCfxExit+0xe1:
5d7e5861 8b8034010000    mov     eax,dword ptr [eax+134h] ds:002b:0000013c=????????
Comment 5 Alex Thurgood 2015-06-14 17:56:05 UTC
Can not reproduce on :

Version: 5.1.0.0.alpha1+
Build ID: 88f94fa76ffbfc3abba885480d7d2d2e05107d0a
Locale : fr-FR (fr.UTF-8)


OSX 10.10.3

with the attached test file. 
I loaded the test file, selected an array of 9x12 from the ChurchEst sheet, and clicked on the Insert Chart icon in the toolbar, which started the wizard and inserted a bar chart successfully.

If there are particular steps needed to reproduce this bug, please list them in the appropriate order, so that we can test. Setting to NEEDINFO again, as currently for me, this is WFM.
Comment 6 dgmg412 2015-06-14 19:15:46 UTC
Hi

Thanks for looking! Your test procedure should have given the problem - an immediate crash out of CALC into Failure/Recovery mode


Here is using Version: 4.4.3.2
Build ID: 88805f81e9fe61362df02b9941de8e38a9b5fd16

The problem is not specific to the single spreasdsheet but is "normal" in use on this Win7 laptop (but not on our Vista PC). 

The WinBug backtrace shows a problem with a dll 

     WARNING: Unable to verify checksum for C:\Windows\SysWOW64\aticfx32.dll

but I don't know enough to say if this is the cause.

The crash is instananeous but a chart is actually created in the Recovered sheet, so it is not specifically a failure of the Chart processes 


So I'm concluding that the issue is not obviously an internal bug but perhaps a problem with some part of the local laptop Win7 environment that is not being fixed or identified as the programme is running.
Comment 7 Carl 2015-06-15 01:37:34 UTC
(In reply to Alex Thurgood from comment #2)
> @Carl : please provide a sample document that exhibits this behaviour with
> exact instructions as to how to reproduce so that we can test.
> 
> Setting to NEEDINFO. Once you have provided the test document and
> instructions, please set back to UNCONFIRMED

I tried again to reproduce this issue but now it works fine. Since reporting this bug, I've upgraded my iMac to a new model running OSX 10.10.3, and upgraded LibreOffice to v 4.3.7.2. These three significant changes seem to have eliminated the problem. Thanks for everything!
Comment 8 raal 2015-06-16 11:02:56 UTC
(In reply to dgmg412 from comment #6)

> The WinBug backtrace shows a problem with a dll 
> 
>      WARNING: Unable to verify checksum for C:\Windows\SysWOW64\aticfx32.dll
> 
> but I don't know enough to say if this is the cause.
> 

Try to upgrade your graphic drivers.
Comment 9 tommy27 2015-10-03 06:09:35 UTC
the original reporter doesn't reproduce anymore the bug (see comment 7)

@dgmg412
did you upgrade your drivers as raal suggested?
are you still seeing the bug with current LibO 4.4.5 or 5.0.2 releases?

status --> NEEDINFO
Comment 10 dgmg412 2015-10-03 14:35:35 UTC
Hi

Problem persists (3/10/15)

Graphics drivers reported as up to date  (Intel HD ver 8.15.10.2189) on Win7/Toshiba Satellite c660

Using Libre Version: 5.0.1.2
Build ID: 81898c9f5c0d43f3473ba111d7b351050be20261
Locale: en-GB (en_GB)


Chart is plotted, then Libre crashes via back-up mode (so the work is saved and recoverable, including the chart). "unidenditfied SEH error" message did appear today, once.

The problem is not apparent on my Vista PC (Libre 4....) but it plots the data then calls up a chart type wizard - it seems to be this call that crashes the laptop

The crash is a nuisance but finding why on this one machine is perhaps not practical - I can use another or live with the recovery outcome.

Regards
Comment 11 tommy27 2015-10-03 19:28:02 UTC
let's set status as NEW since you report the same issue of the original reported (who's not seeing anymore that bug though)

anyway I'd suggest to upgrade to 5.0.2.2 since a lot of fixing has been done in respect to 5.0.1.2
Comment 12 dgmg412 2015-10-03 21:39:15 UTC
Still crashes with latest LO version 5.0.2.2

Definite SEH error report
Comment 13 tommy27 2015-10-04 05:57:42 UTC
mmmhhh.... do you remember if it has ever worked on that PC with earlier releases?
you can try old releases (portable versions available here: http://sourceforge.net/projects/winpenpack/files/X-LibreOffice/releases/ ) to track down which one was the latest working and which one introduced the bug (in case this is a regression)
Comment 14 dgmg412 2015-10-08 08:54:37 UTC
Not really sure, but probably yes it worked initially. It was a surprise when it happened but until 3 years ago I would have been using Excel. Since retiring charts have become less appealing!! 

For the specific application I have moved to Google Sheets since that offers any user a complete package that works without reference to their desktop software.
 
Now that I know the crash will restore with the chart intact it isn't so annoying - I either live with that on the laptop or work on the PC, which is OK.
Comment 15 Timur 2015-10-19 09:03:50 UTC
No repro with 5.0.2 and 5.1+. Looks like related to graphic drivers. Toshiba lists Intel ver 10 as current. I suggest this be closed as WorksForMe.
Comment 16 Julien Nabet 2015-10-25 14:32:27 UTC
dgmg412: for the test, rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try.
Comment 17 dgmg412 2015-10-25 15:19:16 UTC
Thanks for the tip. It has reduced the registrymodifications file from 1100 to 75kb but the problem persists. (I don't recall significant "personalisation" efforts eg with autocorrects etc so the large file size has no obvious justification)
Comment 18 dgmg412 2015-10-25 15:46:15 UTC
(In reply to Timur from comment #15)
> No repro with 5.0.2 and 5.1+. Looks like related to graphic drivers. Toshiba
> lists Intel ver 10 as current. I suggest this be closed as WorksForMe.


Happy to see it closed. 

I am using Intel 8.15.10.2189 driver which is the correct driver for this laptop, but it looks like LO causes a stack overflow of a type that is reported in some other LO situations. Beyond my ken!!