In 4.4.1 on Win 7_64 Calc, after saving document and clicking X in upper right corner Windows shows a dialog "LibreOffice has stopped working" and offers to check online for a solution or close the program. Under "View problem details" it lists: Problem signature: Problem Event Name: APPCRASH Application Name: soffice.bin Application Version: 4.4.2.2 Application Timestamp: 55144c5f Fault Module Name: vcllo.dll Fault Module Version: 4.4.2.2 Fault Module Timestamp: 55143773 Exception Code: c0000005 Exception Offset: 0037eee5 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Upgraded to 4.2.2 and behavior continues the same. Hardware is HP Compaq DC7900 8G RAM
Do you reproduce this with a brand new doc where you just typed "test"? Also, could you rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows) and give it a new try?
I was able to reproduce the problem with a new test.ods spreadsheet. I renamed my user folder and restarted LO. I made extensive edits to test.ods; crash did not happen. Will update after more testing.
Thank you for your feedback, let's put this one to WFM. Of course, don't hesitate to reopen this tracker if you reproduce the crash.
Experiencing the same issue intermittently since upgrading to 4.4, crash on exit. In fact were new installs, on new OS installs, so no actual updating. No such issue up to 4.3.6, then installed 4.4.2 and it started happening, and now reinstalled again, been using 4.4.3 for the past couple of days and just happened again.
I set status to NEW according to previous comment however I don't reproduce it under Win8.1 x64 using LibO 4.4.1.2 also let's all take a look to Bug 91770 - Crash on closing on Windows
Oddly enough, haven't been able to reproduce it again after that first time in 4.4.3 either. For the month or so I used 4.4.2, it happened at least every third time I closed a LO program (only used Writer and Calc), maybe more, on 4.4.3 there was that first time, with that soffice.bin/vcllo.dll error listed here, shortly after first installing it, but not since. Tried opening and closing options too. No idea... Will report if it happens again.
I just upgraded to 4.4.3 after about 3 exits from LO it crashed. Sorry did not get the details. Will add next time it happens. John B.
Looks similar to Bug 91214. Although this one is earlier, that one is better explained.
LO Calc just crashed on exit after editing several spreadsheets. Here is error detail: Problem signature: Problem Event Name: APPCRASH Application Name: soffice.bin Application Version: 4.4.3.2 Application Timestamp: 55406b60 Fault Module Name: vcllo.dll Fault Module Version: 4.4.3.2 Fault Module Timestamp: 55404a02 Exception Code: c0000005 Exception Offset: 0037efd5 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
a very similar error log has been reported by another user in the italian OOo/AOO/LibO newsgroup under Windows 7 Home premium 64 bit using LibO 4.4.3.2 see below. Firma problema: Nome evento problema: APPCRASH Nome applicazione: soffice.bin Versione applicazione: 4.4.3.2 Timestamp applicazione: 55406b60 Nome modulo con errori: vcllo.dll Versione modulo con errori: 4.4.3.2 Timestamp modulo con errori: 55404a02 Codice eccezione: c0000005 Offset eccezione: 0037efd5 Versione SO: 6.1.7601.2.1.0.768.3 ID impostazioni locali: 1040 Informazioni aggiuntive 1: 0a9e Ulteriori informazioni 2: 0a9e372d3b4ad19135b953a78882e789 Ulteriori informazioni 3: 0a9e Ulteriori informazioni 4: 0a9e372d3b4ad19135b953a78882e789
Yep, reproduced accidentally in Calc now and then managed to reproduce consistently in both Writer and Calc, with help from that other bug that was linked to, but more simply: Open a file, copy something, close. Doesn't matter if you also paste or not, doesn't matter if it's still selected when you close or not, LO will crash on exit with that error already posted here by the others. Usually. Did 4 times out of 5 while trying now.
I can reproduce with Version 4.4.3.2, build ID: 88805f81e9fe61362df02b9941de8e38a9b5fd16 on win_7x64. And with previos stable version 4.4.2 too. And I just opened and closed .ODS.
To those who reproduced this before: does this happen with the current versions? Consistently or accidentally? With specific files or not related?
Same happening here, but not consistently. Problem signature: Problem Event Name: APPCRASH Application Name: soffice.bin Application Version: 5.2.1.2 Application Timestamp: 57be59f5 Fault Module Name: MSVCR120.dll Fault Module Version: 12.0.21005.1 Fault Module Timestamp: 524f83ff Exception Code: 40000015 Exception Offset: 0000000000074a46 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2057 Additional Information 1: ac68 Additional Information 2: ac6812545a2a9ff74f0a033c081e9227 Additional Information 3: 2661 Additional Information 4: 2661f13d7e52c22a98aee114d42ee521 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
Since there was no response to my previous question, I'll close this one. Feel free to reopen with some more data specific to this bug. robert@prino.org, yours may be a different one, please check Bug 100289. As Tommy noted earlier, there's also Bug 91770 - Crash on closing on Windows I added some backtrace ti Bug 98121. Anyway, when a bug is not easily reproducible, there are still some ways to report, here is for Windows: - included crash report available from LO 5.2 onward (not working for all bugs, unfortunately) - keeping procdump on, to make .dmp that is later analyzed with WinDbg path-to\procdump.exe soffice.bin -h path-to\soffice.bin.dmp