Bug 90616 - Cannot open (on 4.4.2) comments saved on 4.3.5 ods files
Summary: Cannot open (on 4.4.2) comments saved on 4.3.5 ods files
Status: RESOLVED DUPLICATE of bug 90636
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
4.4.2.2 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-04-14 17:05 UTC by jfialho
Modified: 2015-04-16 19:41 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Cannot see (on 4.4.2) previous (4.3.5) saved comments on calc (19.09 KB, application/vnd.oasis.opendocument.spreadsheet)
2015-04-14 17:05 UTC, jfialho
Details
comments LO 4.4.2 (26.09 KB, image/png)
2015-04-14 17:22 UTC, raal
Details
This is a print screen of supplied file (Windows 7 - LO 442) - cannot see comments (146.49 KB, image/png)
2015-04-15 07:39 UTC, jfialho
Details
print screen of supplied file (Windows XP - LO 442) - cannot see comments (112.78 KB, image/png)
2015-04-15 07:40 UTC, jfialho
Details

Note You need to log in before you can comment on or make changes to this bug.
Description jfialho 2015-04-14 17:05:09 UTC
Created attachment 114790 [details]
Cannot see (on 4.4.2) previous (4.3.5) saved comments on calc

After upgrading from 4.3.5 to 4.4.2, some files on .ods with comments are no longer visible. 
On those files i cannot add new comments or seeing commnents (it seems the font is too little or something).

I supply a test file used/saved on 4.3.5 that cannot see the comments on 4.4.2.2.

I also tested on 4.2.4 and its ok.

All the tests were on Windows; dunno if it happens on other platforms.
Comment 1 raal 2015-04-14 17:22:38 UTC
Created attachment 114791 [details]
comments LO 4.4.2

Please attach printscreen what you see in LO 4.3 and LO 4.4
I can see and add comments to your file.
Thank you
Comment 2 jfialho 2015-04-15 07:39:47 UTC
Created attachment 114797 [details]
This is a print screen of supplied file (Windows 7 - LO 442) - cannot see comments
Comment 3 jfialho 2015-04-15 07:40:24 UTC
Created attachment 114798 [details]
print screen of supplied file (Windows XP - LO 442) - cannot see comments
Comment 4 jfialho 2015-04-15 07:44:18 UTC
Supplied 2 print screen from 2 different pcs (XP and W7). 

We have over then 150 pcs with LO442 by;of course i didnt test in all but several users reported me problems in seeing comments on files they had.

On new files, they can insert comments, seeing it wiyhout any problem.

Thx
Comment 5 raal 2015-04-15 13:48:46 UTC
To be certain the reported issue is not related to corruption in the user profile, could you rename this LibreOffice user directory ( see https://wiki.documentfoundation.org/UserProfile#Default_location or http://ask.libreoffice.org/en/question/903/where-are-the-libreoffice-data-profile-files/ ) and re-test?
Comment 6 jfialho 2015-04-15 15:27:37 UTC
(In reply to raal from comment #5)
> To be certain the reported issue is not related to corruption in the user
> profile, could you rename this LibreOffice user directory ( see
> https://wiki.documentfoundation.org/UserProfile#Default_location or
> http://ask.libreoffice.org/en/question/903/where-are-the-libreoffice-data-
> profile-files/ ) and re-test?

I renamed the user diretory  xxx\application data\4 to 4old.

Restarted LO, it created again the "4" folder but the result was the same: no comments are visible. :-(
Comment 7 jfialho 2015-04-16 08:16:51 UTC
As working on solve https://bugs.documentfoundation.org/show_bug.cgi?id=90636 we came across that could be a "ms sans serif" font problem.

In fact it was. when i, in LO options, make the font replacement of "ms sans serif" to "times new roman" it worked all right!


is there a way to substitute it automatically in ALL pcs (we have around 180) or do i need to make the change in all one by one?

thx
Comment 8 raal 2015-04-16 19:41:28 UTC

*** This bug has been marked as a duplicate of bug 90636 ***