Bug 92201 - Crashes on opening .xlsx file but only on new 13" Macbook Pro retina
Summary: Crashes on opening .xlsx file but only on new 13" Macbook Pro retina
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-06-20 07:51 UTC by barry.dwyer
Modified: 2015-06-21 11:16 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
An .xlsx file that causes trouble. (143.17 KB, application/vnd.openxmlformats-officedocument.spreadsheetml.sheet)
2015-06-20 07:51 UTC, barry.dwyer
Details

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Description barry.dwyer 2015-06-20 07:51:01 UTC
Created attachment 116672 [details]
An .xlsx file that causes trouble.

LibreOffice-from-Collabora (Version: 4.3-6
Build ID: 5a33bf649b3311effbcfba86607a06c8c57514da) crashes when I try to open an .xlsx file (attached) that was created using LibreOffice Version: 4.3.7.2
Build ID: 8a35821d8636a03b8bf4e15b48f59794652c68ba.  

This only happens on my new 13" Macbook Pro Retina.  There is no problem opening such files when I use my iMac or when I use LibreOffice Vanilla (Version: 4.4.4.2
Build ID: 323549d66ffd3888c6a5058f7f6c9f0a279e0d3f) on either machine.
Comment 1 Julien Nabet 2015-06-21 08:49:06 UTC
On pc Debian x86-64 with master sources updated today, I don't reproduce the crash.

Could you give a try to a more recent LO version like 4.4.3? (since 4.3 branch is EOL)
Also, for the test could you rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Mac_OS_X)?

Finally, if you still reproduce this, please attach the crash file by using this link: https://bugs.documentfoundation.org/attachment.cgi?bugid=92201&action=enter

(putting normal priority since it's not yet confirmed)
Comment 2 barry.dwyer 2015-06-21 10:19:03 UTC
As I said in  my report, the bug was only found in LibreOffice-from-Collabora.  
As I already said, the latest version, Vanilla 4.4.4.2, doesn’t have the problem.  

The only reason this concerns me is that I PAID for LibreOffice-from-collabora on the iTunes Store because it claimed to be industry strength.  (Vanilla was free.)  Surely a paid-for app should have some better support than to tell me to use something else!  

The bug seems very specific to the MacBook Pro Retina.

I tried to delete my user profile but it wasn't where the web page said it would be.
There was no profile for v3 to move.  I moved 4 instead, but nothing changed.

192-168-1-114:Application Support barry$ ls
AddressBook			MobileSync
Aperture			Preview
App Store			Quick Look
Apple				Sibelius Software
BBEdit				SyncServices
CallHistoryDB			Texpad
CallHistoryTransactions		Texpad-Local-Cloud-Replicas
CloudDocs			WiFiExplorer
CrashReporter			com.apple.TCC
Dock				com.apple.sbd
Kobo				com.apple.spotlight
LibreOffice			iCloud
LiveBundles			iStumbler
192-168-1-114:Application Support barry$ cd LibreOffice/
192-168-1-114:LibreOffice barry$ ls
4
Comment 3 MM 2015-06-21 10:54:36 UTC
Hmmm, you actually paid $9.99 for what is a free package ?! Dunno what the licence has to say about this.
But, if your package fails, you should complain to apple who sold it to you, or with collabora, who build the package.
So I think it's 'not our bug'.
Comment 4 Julien Nabet 2015-06-21 11:15:31 UTC
Barry: you're right, I had read you description a little too quickly.

Andras: Collabora LO, therefore one for you.