Install LibreOffice_5.0.0.3_Win_x86.msi on XP SP3 processeur AMD Athlon XP1800 SSE Test a writer and calc export to archive PDF/A see http://postimg.org/image/kyzbtn009/ PDF is not stored a few seconds after, I have an error message "SEH Exception:ILLEGAL INSTRUCTION" see http://postimg.org/image/h9suohwdv/ Other export PDF Hybryde are OK - only PDF/A Crash
no problem with LibO 5.0.0.4 RC x64 under Win8.1 x64 would you please retest with the latest RC4?
>would you please retest with the latest RC4? Ok I test with http://dev-builds.libreoffice.org/pre-releases/win/x86/LibreOffice_5.0.0.4_Win_x86.msi same bug Test on writer and calc Export to archive PDF/A Exception:ILLEGAL INSTRUCTION" see http://postimg.org/image/h9suohwdv/ >no problem with LibO 5.0.0.4 RC x64 under Win8.1 x64 Please note I said on XP SP3 processeur AMD Athlon XP1800 SSE So x86 (32 bits) and SEE processor may be a problem of the SSE processor (see solved bug 82430)
sure I noticed that. the bug is probably specific to XP. @Pedro can you confirm this?
(In reply to tommy27 from comment #3) > can you confirm this? I just test on XP Becaus I ghave somme PC working with and LBO 5.x works with Microsoft Windows XP (SP2 mini) ;)
(In reply to tommy27 from comment #3) > can you confirm this? I just test on XP Because I have some PC working with and LBO 5.x works with Microsoft Windows XP (SP2 mini) ;)
@JCE I wasn't asking to you; I was asking to Pedro who I put in CC list. he's an XP user too. anyway it's not clear what you exactly meant with your latest comment.. do you mean you tried on a different XP computer with SP2 and there you don't see the bug you initially reported with XP SP3?
(In reply to tommy27 from comment #6) > @JCE > I wasn't asking to you; I was asking to Pedro who I put in CC list. > he's an XP user too. Sorry > anyway it's not clear what you exactly meant with your latest comment.. > do you mean you tried on a different XP computer with SP2 and there you > don't see the bug you initially reported with XP SP3? OK, I just test on XP SP3 processeur AMD Athlon XP1800 SSE
(In reply to tommy27 from comment #3) > sure I noticed that. the bug is probably specific to XP. > > @Pedro > can you confirm this? There is no crash under Windows XP x86 with 5.0.0.4 My PC has an Intel Core 2 Duo E8400 (which supports SSE2) Maybe it is a problem of the specific file that is being exported? Maybe the OP can attach a sample file that causes the problem?
(In reply to Pedro from comment #8) > (In reply to tommy27 from comment #3) > There is no crash under Windows XP x86 with 5.0.0.4 > My PC has an Intel Core 2 Duo E8400 (which supports SSE2) I think: may be a problem of the SSE processor ;) > Maybe it is a problem of the specific file that is being exported? Maybe the > OP can attach a sample file that causes the problem? No specific file I just enter one or two line in writer or calc and Export to archive PDF/A I have an error message "SEH Exception:ILLEGAL INSTRUCTION"
Please try to get a backtrace: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg After attaching to soffice.bin, you might need to do Debug - Event filters and enable Illegal instruction. Set to NEEDINFO. Change back to UNCONFIRMED after you have tried to get a bt.
Created attachment 117585 [details] Test rc5 With writer PDF A
Created attachment 117586 [details] Test rc5 With Calc PDF A
Test rc5 With writer PDF A + Test rc5 With Calc PDF A LibreOffice_5.0.0.4_Win_x86 - on XP SP3 processeur AMD Athlon XP1800 SSE
Hmm, I'm not sure, if those backtraces succeeded, but I'll set to unconfirmed.
(In reply to Beluga from comment #14) > Hmm, I'm not sure, if those backtraces succeeded, but I'll set to > unconfirmed. I tested 3 times with the same result ;)
For crashers it's always best to start with a fresh profile - https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile Please reset your profile and test again. Thanks!
Test with the last release 5.3.2 LibreOffice_5.0.3_Win_x86.msi install and delete my profile Same report ... Test a writer and calc export to archive PDF/A see http://postimg.org/image/kyzbtn009/ PDF is not stored a few seconds after, I have an error message "SEH Exception:ILLEGAL INSTRUCTION" see http://postimg.org/image/h9suohwdv/ XP SP3 processeur AMD Athlon XP1800 SSE I think this is a compilation problem from SSE ;) Nota release 4.4.6.3 works well on all export PDF
How about trying 5.1.1 after it is released this week? Let us know how it goes.
(In reply to Beluga from comment #18) > How about trying 5.1.1 after it is released this week? Let us know how it > goes. OK Test with 5.1.1.1 - file LibreOffice_5.1.1.1_Win_x86.msi install and delete my profile Same report ... Test a writer and calc export to archive PDF/A see http://postimg.org/image/kyzbtn009/ PDF is not stored a few seconds after, I have an error message "SEH Exception:ILLEGAL INSTRUCTION" see http://postimg.org/image/h9suohwdv/ The other exports to PDF works well XP SP3 processeur AMD Athlon XP1800 SSE I think this is a compilation problem from SSE ;)
Maybe you could try getting a backtrace with 5.1.1. https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
(In reply to Beluga from comment #20) > Maybe you could try getting a backtrace with 5.1.1. > https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg I have already sent backtrace without result Test rc5 With writer PDF A (17.06 KB, text/plain) 2015-08-01 17:07 UTC, JCE Details Test rc5 With Calc PDF A (17.21 KB, text/plain) 2015-08-01 17:08 UTC, JCE I think you must test on a PC with an old SSE processor
LibO 5.3.4.2 is out. please, check if bug is still reproducible.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180102
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20180129