Bug 93147 - Check for Updates feature fails immediately in Win 10
Summary: Check for Updates feature fails immediately in Win 10
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL: http://cgit.freedesktop.org/libreoffi...
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-08-05 15:29 UTC by Robertjm
Modified: 2015-11-30 18:59 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
clip of the check for updates dialog running on Windows 10 (12.12 KB, image/png)
2015-08-23 16:18 UTC, V Stuart Foote
Details

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Description Robertjm 2015-08-05 15:29:09 UTC
Currently running LO 4.4.2.2 on my Windows 10 laptop. Tried using the "Check for Updates" feature to upgrade to LO 5 today. However, it immediately fails. The Status says: Checking for an Update failed. There is nothing in the Description box.
Comment 1 Joel Madero 2015-08-05 15:45:25 UTC
Check for updates has been broken in a multitude of ways for a long time - it usually just takes you to the website. Do you have a non W10 machine to test on? I'll give it a go on W7 but not going to do the upgrade to 10 so would be nice to know if this is W10 only.
Comment 2 Robertjm 2015-08-05 16:00:25 UTC
I've got an Ubuntu desktop too. Will check that in a few minutes. Sorry, no other Windows-based machines here.
Comment 3 Joel Madero 2015-08-05 16:04:33 UTC
Just checked on W8 and it says "LibreOffice 4.4 is up to date" which is expected this early in the cycle. So might be W10 problem only
Comment 4 V Stuart Foote 2015-08-23 16:18:43 UTC
Created attachment 118102 [details]
clip of the check for updates dialog running on Windows 10

Can not confirm, working from Windows 10 Pro 64-bit
with
Version: 4.3.0.4
Build ID: 62ad5818884a2fc2e5780dd45466868d41009ec0

Version: 4.4.1.2
Build ID: 45e2de17089c24a1fa810c8f975a7171ba4cd432
Locale: en_US

The download correctly takes you to the LibreOffice downloads Still site on the default browser, FF in my case. Not using edge, so that might be an issue for folks.
Comment 5 V Stuart Foote 2015-08-23 16:58:13 UTC
Also getting correct check for update referrals, opening with FireFox, to Still branch 4.4.5 release loaded on Windows 10 Pro 64-bit with

Version: 4.4.2.2
Build ID: c4c7d32d0d49397cad38d62472b0bc8acff48dd6
Locale: en_US

and

Version: 4.4.4.3
Build ID: 2c39ebcf046445232b798108aa8a7e7d89552ea8
Locale: en_US

This is all correct, as the 4.4 branch will not receive cross upgrade suggestion to a 5.x branch until at least 5.0.3 release, if not later--as the cross upgrade offer logic 4.y.z -> 5.y.z still has to be worked out.

And these all remain manual download, manual uninstall and manual "upgrade" to next release chosen until a something with the ref issues can be accomplished.

=-Refs-=
bug 54242 -- Incremental update support (small partial diff updates)
bug 74934 --  'Install' button in update dialog is never activated
Comment 6 V Stuart Foote 2015-08-23 17:03:56 UTC
And, since Cloph has included it in the update script ref URL, I checked behavior on Windows 10 Pro 64-bit with 5.0.0.2

Version: 5.0.0.2 (x64)
Build ID: a26d58f11b99b6aeddf7f7884effea188cc6e512
Locale: en-US (en_US)

It correctly checks and opens link to Fresh version download page for the 5.0.0 (5.0.0.5) release.
Comment 7 V Stuart Foote 2015-11-30 18:59:04 UTC
Never reproduced, closing Works for Me