Bug 93452 - Helppack is installed, but LibreOffice uses the online help.
Summary: Helppack is installed, but LibreOffice uses the online help.
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
5.0.0.5 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2015-08-15 12:50 UTC by Dirk Munk
Modified: 2015-08-15 19:27 UTC (History)
2 users (show)

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Description Dirk Munk 2015-08-15 12:50:12 UTC 
I'm using LibreOffice 5.0.0.5 64 bit, and I have installed the helppack. The helppack in is the LibreOffice directory. However LibreOffice does not use the local helppack, it uses the online help.
Comment 1 m_a_riosv 2015-08-15 15:08:48 UTC 
Hi @Dirk, thanks for reporting.

Are you sure, that the installed helpack is the same language than select for the UI?:
Menu/Tools/LibreOffice/Language settings/Language - User interface.

Must be the same language and country.
E.g. if the UI is English (USA) and the helppack is for English-UK then they don't coincide, help goes to online.
Comment 2 Dirk Munk 2015-08-15 16:18:51 UTC 
You're right, that was the problem. Strange, I never had this problem before. The User Interface was English UK, and the helppack English US. I reinstalled the program and the helppack, and now everything is fine.

By the way, it is a bit odd that the standard Windows version still is the 32 bit one, almost all Windows 7 and Windows 8 installations will have been 64 bit versions. 

Thanks for your assistance.
Comment 3 m_a_riosv 2015-08-15 19:27:07 UTC 
Some information about 64 bits issue:
https://wiki.documentfoundation.org/Development/msvc-x86_64

Resolved as not a bug.