Win 8.1 64, K-lite and vlc installed. Libreoffice completely removed and reinstalled. 64bit. Latest java 64bit. Sideshow causes crash on slide with video. Newly created presentation too. In mediaplayer same crash on opening. As I remember last 4.? Version worked. No directly related workarounds found, sorry. Video is crucial for my purpose, so solution is needed. Fnx
Hello Yan, Thank you for filing the bug. Please send us a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO', so please do change it back to 'UNCONFIRMED' once you have attached a document. (Please note that the attachment will be public, remove any sensitive information before attaching it.) How can I eliminate confidential data from a sample document? https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F Thank you
Created attachment 118930 [details] doc wich f.e. causes Impress to crash in slideshow mode on video playback here is the example
Created attachment 118931 [details] screenshot of crashreport "unexpected error occured, .." as usual
obvioudsly I've tested variety of videos from different sources. This one is just downloaded from Youtube https://youtu.be/h1EF6dM6Rvg via http://en.savefrom.net/
Comment on attachment 118931 [details] screenshot of crashreport recovery of LibreOffice Document LO crashed his work due to unexpected error. All files you worked will be saved...
Hey raal, any reviews or comments? The crash repeats even after update of LbrO to the last version.
Crashes immediately when the vid would start playing? I let it play for about 15 secs with no problem. Kubuntu 15.04 64-bit KDE Plasma 5.4 Version: 5.0.2.2 Build ID: 00m0(Build:2) Locale: en-US (en_US.UTF-8)
You could try getting a backtrace of the crash: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
Hi, I confirm the crash with LO 5.0.1.2 under Win10/x64. Crashes immediately when the video starts playing. No crash with LO 5.1.0.3 under Win10/x64. Bernard
Yan: it seems this was a real problem, but is fixed in 5.1. Can you test and then close as worksforme?
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20161010
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20161108