Bug 95179 - Crashed 6 times when saving - once with "fatal error"
Summary: Crashed 6 times when saving - once with "fatal error"
Status: CLOSED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.0.2.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-10-19 15:47 UTC by Andrew
Modified: 2016-09-01 13:04 UTC (History)
1 user (show)

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Description Andrew 2015-10-19 15:47:15 UTC 
User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.71 Safari/537.36
Build Identifier: LibreOffice 5.0.2.2

Book is 74KB with many pages and formulae.
Crashed several times when trying to save.
Once it could not recover.
This has happened occasionally before but not with this frequency. 

Reproducible: Sometimes




[Information automatically included from LibreOffice]
Locale: en-GB
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Windows 7
OS is 64bit: yes


Reset User Profile?No
Comment 1 Joel Madero 2015-10-19 16:10:35 UTC 
Hi Andrew -

Unfortunately there isn't enough at all here for us to reproduce the issue (and later fix it). What you can do:

1. Attach the document having issues;

2. Try to determine more consistent steps on what is causing the crash;

3. Do a trace on it and attach the log
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

4. Reset your user profile: https://wiki.documentfoundation.org/UserProfile

With the current information there is nothing we can do. Marking as NEEDINFO - once you do the four things above you can set it back to UNCONFIRMED and we'll try to see what's going on. Thanks