Bug 95216 - error when pressing F1 for help
Summary: error when pressing F1 for help
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
5.0.2.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-10-21 10:57 UTC by rboerens
Modified: 2016-10-10 11:11 UTC (History)
1 user (show)

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Description rboerens 2015-10-21 10:57:51 UTC
pressing help gives the following error message
"une erreur est survenue lors de l'envoi d'une commande au programme"
Tell me what's wrong and how to obtain HELP
Thanks to you
Comment 1 V Stuart Foote 2015-10-21 16:48:26 UTC
Going to need some additional details.

Are you on 32-bit or 64-bit Windows?

Please post description your OS and hardware, the summary page from a run of msinfo32 would be enough.

Also open the LibreOffice menu Help -> About LibreOffice and clip out the details

Finally, did you download and install the help pack for your local?

either
LibreOffice_5.0.2.2_Win_x86_helppack_fr.msi
LibreOffice_5.0.2.2_Win_x64_helppack_fr.msi
Comment 2 Xisco Faulí 2016-09-11 19:53:04 UTC Comment hidden (obsolete)
Comment 3 Xisco Faulí 2016-10-10 11:11:57 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010