Bug 95899 - Display problem with Writer: images disappearing
Summary: Display problem with Writer: images disappearing
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.0.3.2 release
Hardware: x86 (IA32) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-11-18 06:15 UTC by Papipio
Modified: 2016-11-08 12:47 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
Options windows (131.05 KB, image/png)
2015-11-18 13:10 UTC, Papipio
Details

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Description Papipio 2015-11-18 06:15:11 UTC
The problem is the same with Windows XP and Mageia Linux 5, using LO 5.0.3.2 with both OS.
With Writer I created a text document including photos with a link, the *.odt file and the photos files saved in the same folder.
When scrolling the document, the text randomly disappear and the photos flicker or are not displayed. Then Writer seems to be busy, it is impossible to do anything.
Comment 1 Buovjaga 2015-11-18 09:14:01 UTC
Is this setting enabled: Tools - Options - LibO - View - Use OpenGL for all rendering

If yes, does the problem go away, if you disable it?

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 2 Papipio 2015-11-18 13:10:06 UTC
Created attachment 120624 [details]
Options windows
Comment 3 Papipio 2015-11-18 13:16:13 UTC
Attached is a copy of the view option window of Writer / Mageia:  Open Gl is not enabled.

Pierre
Comment 4 Jean-Baptiste Faure 2016-01-09 21:39:46 UTC
Please, try to increase the amount of memory allowed to the graphic cache.
In your French UI: Menu Outils > Options > LibreOffice > Mémoire --> Cache des images

Best regards. JBF
Comment 5 Luke Picciau 2016-01-12 14:20:43 UTC
Can't reproduce this. Maybe you could attach a document that is having the problem. Also what are your system specs?


Tested on:

Ubuntu 15.10 unity
LO Version: 5.0.3.2
Build ID: 1:5.0.3~rc2-0ubuntu1
Locale: en-AU (en_AU.UTF-8)
Comment 6 raal 2016-01-14 07:01:27 UTC Comment hidden (obsolete)
Comment 7 Papipio 2016-01-14 09:34:19 UTC
As soon as I am back home (within 10 days), I shall post a set of files for one document with which the problem appears.

Pierre
Comment 8 Xisco Faulí 2016-10-10 11:24:12 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2016-11-08 12:47:26 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161108