Bug 96088 - crash during PDF export or printing
Summary: crash during PDF export or printing
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
5.0.2.2 release
Hardware: PowerPC Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-11-26 15:23 UTC by idMK
Modified: 2016-10-10 11:13 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Nyomtató HPPhotosmart B010 (871.38 KB, application/vnd.oasis.opendocument.text)
2015-11-26 15:23 UTC, idMK
Details

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Description idMK 2015-11-26 15:23:14 UTC
Created attachment 120818 [details]
Nyomtató HPPhotosmart B010

Ha egy képekkel készített dokumentumot nyomtatni vagy pdf-be exportálni szeretnék hibajelentés miatt leáll.
Helyreállítás után ugyanez!
Nem enged nyomtatni!
A pdf valami szörnyűség!

Verzió: 5.0.2.2 (x64)
Build az.: 37b43f919e4de5eeaca9b9755ed688758a8251fe-GL
Területi beállítások: hu-HU (hu_HU)
Comment 1 tommy27 2015-11-27 05:40:03 UTC
please translate in english which is the official language of this bug tracker, otherwise it will be impossible to debug
Comment 2 László Németh 2015-11-27 08:20:00 UTC
The attached document crashes LibreOffice during PDF export or print.
It's not possible to print the document.

Version: 5.0.2.2 (x64)
Build id: 37b43f919e4de5eeaca9b9755ed688758a8251fe-GL
Localization: hu-HU (hu_HU)
Comment 3 László Németh 2015-11-27 08:34:54 UTC
Is there any difference with disabled OpenGL?
(Disabled Tools->Settings...->View->Use OpenGL for all rendering)

Van valami különbség kikapcsolt OpenGL mellett?
(Eszközök->Beállítások->Nézet-> OpenGL használata mindenhez kikapcsolása)
Comment 4 László Németh 2015-11-27 08:38:05 UTC
For GL disabling, it needs to restart LibreOffice.

The build id in the About dialog will show the state of OpenGL:

Build: 37b43f919e4de5eeaca9b9755ed688758a8251fe

(and not 37b43f919e4de5eeaca9b9755ed688758a8251fe-GL)

---

Az OpenGL sikeres kikapcsolása és a LibreOffice újraindítása után a Build azonosító már
nem fogja tartalmazni a GL betűket.
Comment 5 tommy27 2015-11-28 08:04:44 UTC
tested under Win8.1 x64
no crash with LibO 4.4.5.2, 5.0.2.2, 5.0.3.1 and recent 5.1.0.0 alpha

openGL on/off did not make any difference

so please upgrade to LibO 5.0.3.2 and consider resetting the user profile

https://wiki.documentfoundation.org/UserProfile

give feedback if the issue is still present and tell your exact Windows version
Comment 6 Xisco Faulí 2016-09-11 21:29:34 UTC Comment hidden (obsolete)
Comment 7 Xisco Faulí 2016-10-10 11:13:00 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010