Bug 96122 - Crash a 5.1.0.0.beta1-buildfix1/WinVista with New Profile (Delete/Replace a registrymodifications.xcu)
Summary: Crash a 5.1.0.0.beta1-buildfix1/WinVista with New Profile (Delete/Replace a r...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.1.0.0.beta1
Hardware: x86 (IA32) Windows (All)
: medium critical
Assignee: Not Assigned
URL:
Whiteboard: needsVista
Keywords:
Depends on:
Blocks:
 
Reported: 2015-11-29 07:10 UTC by baffclan
Modified: 2016-03-04 10:27 UTC (History)
1 user (show)

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Crash report or crash signature:

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Description baffclan 2015-11-29 07:10:46 UTC 
Steps to Reproduce:
1. Install a 5.1.0.0.beta1-buildfix1
2. Delete a old Profile
3. Start 5.1.0.0.beta1-buildfix1
4. Crash a 5.1.0.0.beta1-buildfix1

Windows Vista(x86)
Version: 5.1.0.0.beta1-buildfix1
Build ID: 13010a13177025f633c9b85adcb3edf6920e44e3
Threads 2; Ver: Windows 6.0; Render: default; 
Locale: ja-JP (ja_JP)
Comment 1 baffclan 2015-12-04 11:29:32 UTC 
Reproduce with LibO-dev 5.1.0.0.beta2

Windows Vista(x86)
Version: 5.1.0.0.beta2
Build ID: 53054959a12edc6510f51b94ddc9b73d27aedaf6
Threads 2; Ver: Windows 6.0; Render: default; 
Locale: ja-JP (ja_JP)
Comment 2 Buovjaga 2015-12-04 18:35:58 UTC 
No repro. I used this when installing https://wiki.documentfoundation.org/Installing_in_parallel/Windows#User_Configuration

Version: 5.1.0.0.beta2 (x64)
Build ID: 53054959a12edc6510f51b94ddc9b73d27aedaf6
Threads 4; Ver: Windows 6.1; Render: default; 
Locale: fi-FI (fi_FI)
Comment 3 baffclan 2015-12-06 07:59:02 UTC 
Reproduce Daily/5.1.0.0.beta1+, 5.2.0.0.alpha0+ on WinVista(x86)

Install Language is en-US, Ja and KeyID. and Helps.

Profile is C:\Users\($UserName)\AppData\Roaming\LibreOfficeDev\4
Open C:\Users\($UserName)\AppData\Roaming\LibreOfficeDev\
Delete .\4

Version: 5.1.0.0.beta1+
Build ID: 9b6d78cc68e9dc644bf2d06b358049de3cd3ee8f
Threads 2; Ver: Windows 6.0; Render: default; 
TinderBox: Win-x86@62-merge-TDF, Branch:libreoffice-5-1, Time: 2015-12-03_20:08:55
Locale: ja-JP (ja_JP)

Version: 5.2.0.0.alpha0+
Build ID: 2d4279b53a7835303e0804c2b1cf9aa53fd723aa
Threads 2; Ver: Windows 6.0; Render: default; 
TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2015-12-05_16:45:52
Locale: ja-JP (ja_JP)
Comment 4 baffclan 2015-12-06 10:40:42 UTC 
Cannot reproduce 5.1.0.0.beta1-buildfix1 on Windows 7 Pro(x86)
(Language is en-US, Ja and KeyID. and Helps.)
Comment 5 baffclan 2016-01-24 10:00:11 UTC 
I tested to delete a files in the profile.
When delete a "registrymodifications.xcu" was crashed.
In the other files it did not crash.

Version: 5.2.0.0.alpha0+
Build ID: c81eddbb20c84280aa64c712e34c829380b24527
CPU Threads: 2; OS Version: Windows 6.0; UI Render: default; 
TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2016-01-22_04:18:42
Locale: ja-JP (ja_JP)
Comment 6 Buovjaga 2016-01-24 10:55:02 UTC 
Do you have some extensions installed?
Comment 7 baffclan 2016-01-24 11:19:15 UTC 
(In reply to Beluga from comment #6)
> Do you have some extensions installed?
No. Only a default extensions.
Comment 8 Maxim Monastirsky 2016-01-24 12:48:51 UTC 
Could it be OpenGL related? On systems without a proper OpenGL support, the first start will always crash, and the next time it won't try to use OpenGL anymore. Does merging attachment 118060 [details] makes any difference?
Comment 9 Buovjaga 2016-03-02 21:10:06 UTC 
Please test with 5.1.1, which will be released soon. You can try it out by installing with this: https://wiki.documentfoundation.org/SI-GUI

You could try getting a backtrace of the crash: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 10 baffclan 2016-03-04 10:27:19 UTC 
This PC has been broken.
Cannot reproduce this problem.
-> INSUFFICIENTDATA