Bug 96207 - offline help connecting to online help pages
Summary: offline help connecting to online help pages
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
5.0.3.2 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-12-02 15:33 UTC by eddy
Modified: 2016-10-10 11:12 UTC (History)
1 user (show)

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Description eddy 2015-12-02 15:33:03 UTC
The LibreOffice help button connects to LibreOffice online instead of bringing up help pages as it did before versions 5.0.
Downloading 5.0.2.2 and 5.0.3.2 has same result.
This is on a desktop computer.
My laptop running a 64 bit system works OK bringing up offline help as expected.
Comment 1 sophie 2015-12-02 16:12:12 UTC
Hi, did you download and install the offline help? if not, you'll find it here
http://www.libreoffice.org/download/libreoffice-fresh/ the link below the main installer. Set as need info until sure that help is installed - Sophie
Comment 2 Xisco Faulí 2016-09-11 21:24:03 UTC Comment hidden (obsolete)
Comment 3 Xisco Faulí 2016-10-10 11:12:11 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010