Bug 96712 - draw didn't run in latest download
Summary: draw didn't run in latest download
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-12-24 16:49 UTC by Dan
Modified: 2016-10-10 11:13 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Dan 2015-12-24 16:49:37 UTC
User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
Build Identifier: LibreOffice 5.0.4

I downloaded latest libre version 5.0.4. the draw program wouldn't run. Message came back that "not responding". In the download I did not remove the old version but relied on loader/installer to remove it. I then used the control panel to removed libre and downloaded 5.0.3.2 and it seems to be running fine. I think this is the old version that I've been running.

I like libre and use it all the time. Used to use OO but it became buggy. I donated $10 today so Merry Christmas.
Dan

Reproducible: Always

Steps to Reproduce:
1.re ran several time and same
2.
3.


Expected Results:  
draw should have loaded my drawing I was working on in old version.

[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: yes


Reset User Profile?No
Comment 1 Buovjaga 2015-12-27 16:52:50 UTC
You could test with this helpful tool, which installs other versions separately: https://wiki.documentfoundation.org/SI-GUI
Download: http://tdf.io/siguiexe

Try installing 5.0.4.
Select it from the Download dropdown and click Begin download.
After dl is finished, you can click Start installation.
Finally you can Create shortcut with the respective button.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists with this clean install. Change to RESOLVED WORKSFORME, if the problem went away.

If the problem went away, you could use this method after uninstalling 5.0.3 and before starting to install 5.0.4: https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile
Comment 2 Xisco Faulí 2016-09-11 21:18:00 UTC Comment hidden (obsolete)
Comment 3 Xisco Faulí 2016-10-10 11:13:26 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010