Bug 96924 - Black window in all the LibreOffice applications while working.
Summary: Black window in all the LibreOffice applications while working.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: graphics stack (show other bugs)
Version:
(earliest affected)
5.0.3.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-01-06 15:02 UTC by Ilya
Modified: 2016-10-10 11:13 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot (428.81 KB, image/png)
2016-01-06 15:06 UTC, Ilya
Details

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Description Ilya 2016-01-06 15:02:52 UTC
User-Agent:       Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.106 Safari/537.36
Build Identifier: LibreOffice 5.0.3.2

When I open, for example, LO Impress all the window becomes black. After some time (approximately 10-60 seconds) picture becomes normal. But after changing or refreshing something (creating new slide) everything becomes black again. So it becomes impossible to do anything.
I've tried to changed some settings connected with available memory and OpenGl/OpenCl, but nothing chaned significantly.
I think that it could be connected with high resolution (3200x1800), but when I changed it to the lower one (1360x768) nothing changed again.

Reproducible: Always

Steps to Reproduce:
1.Just open the application.
2.
3.



[Information automatically included from LibreOffice]
Locale: ru
Module: PresentationDocument
[Information guessed from browser]
OS: Windows 10
OS is 64bit: yes


Reset User Profile?No
Comment 1 Ilya 2016-01-06 15:06:42 UTC
Created attachment 121749 [details]
Screenshot

Here you can see a black window.
Comment 2 V Stuart Foote 2016-01-06 16:37:16 UTC
@Ilva,

Just to confirm. When disabling OpenGL you are using the Tools -> Options -> View panel and unchecking "Use OpenGL for all rendering", OK out of the dialog, and then exit from LibreOffice?

To enable or disable OpenGL LibreOffice must be restarted.  Have you?
Comment 3 Xisco Faulí 2016-09-11 21:59:19 UTC Comment hidden (obsolete)
Comment 4 Xisco Faulí 2016-10-10 11:13:51 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010