Bug 97117 - Libreoffice stops working when formatting the background of a second graph in Calc
Summary: Libreoffice stops working when formatting the background of a second graph in...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.0.0.5 release
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-01-14 00:11 UTC by Joaquín Montes R.
Modified: 2016-10-10 11:14 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
screenshot taken with my camera of the two inactive windows left by the operation of modifying the graph's backround (1.73 MB, image/jpeg)
2016-01-14 00:11 UTC, Joaquín Montes R.
Details
The small file with the second graph still not formatted (52.81 KB, application/vnd.oasis.opendocument.spreadsheet)
2016-01-14 00:15 UTC, Joaquín Montes R.
Details
The same small file before modifying the axis. (50.28 KB, application/vnd.oasis.opendocument.spreadsheet)
2016-01-22 23:17 UTC, Joaquín Montes R.
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Joaquín Montes R. 2016-01-14 00:11:01 UTC
Created attachment 121914 [details]
screenshot taken with my camera of the two inactive windows left by the operation of modifying the graph's backround

After formatting the second graph in a small spreadsheet with degradé blue to white, libreoffice stops working. I can't use the menu bar for saving the file, I can only leave Openoffice (without being asked for saving). The screen is split in two inactive segments, the "all screen window" switching on and off, but the other window, centered in the screen, is static with no options but "all screen window". Other applications work well, and I can restart the system (Ubuntu 14 LTS). In contrast, I can't use other libreoffice-suite components. The screenshot taken is blank, so I am sending a photo taken with my camera. I can send also the file with the two graphs, the first already with the modified background (another message, this doesn't allow for two attachements). 

System:

Ubuntu 14.04 LTS
Intel core 2duo CPU E6550@2.33 GHz x2
Graphs: Gallium 0.4 on AMD CAPE VERDE
SO 32 BITS
2,0 GB memory
Comment 1 Joaquín Montes R. 2016-01-14 00:15:13 UTC
Created attachment 121915 [details]
The small file with the second graph still not formatted
Comment 2 FutureProject 2016-01-14 01:01:11 UTC
Hello, and thank you for reporting this issue.

I've been looking into it and can't seem to reproduce it. With "background," Do you mean the Chart Wall or the Chart Area? The chart wall is the the part that has the gradient in the first chart.

Additionally, could you please try if renaming your user profile < see: https://wiki.documentfoundation.org/UserProfile > from "user" to "user-backup" or so fixes the issue?

---
Windows 10 Pro, Version 1511 (OS Build 10586.36)
Version: 5.0.4.2 Build ID: 2b9802c1994aa0b7dc6079e128979269cf95bc78
Locale: de-DE (de_DE)
Comment 3 Joaquín Montes R. 2016-01-22 23:17:10 UTC
Created attachment 122165 [details]
The same small file before modifying the axis.

Hello, 

I renamed the user profile and still the error is appearing. In order to reproduce it, in this file I am attaching, I have to format the y-axis typography of the second graph in yellow. This doesn't stop Libreoffice, but makes a mess with the graph: after it, only one point exists; in the first file reported, this was the first step in the way the error appeared. 

BTW,  I am working in the Spanish version of Libreoffice.
Comment 4 Xisco Faulí 2016-09-11 22:11:59 UTC Comment hidden (obsolete)
Comment 5 Xisco Faulí 2016-10-10 11:14:22 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010