Bug 97436 - Crash if I try to play a presentation with audiofiles.
Summary: Crash if I try to play a presentation with audiofiles.
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
5.0.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: sergey.rahmanov
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-01-29 15:17 UTC by sergey.rahmanov
Modified: 2016-06-17 00:16 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Screenshots of Impress before crash and after it. (348.72 KB, application/x-7z-compressed)
2016-01-30 05:30 UTC, sergey.rahmanov
Details

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Description sergey.rahmanov 2016-01-29 15:17:45 UTC
User-Agent:       Mozilla/5.0 (Windows NT 6.3; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
Build Identifier: LibreOffice 5.0.4.2

After beginning I hear a music then it crashes immediately with "unexpected error". It doesn't depend on the way I add music .

Reproducible: Always

Steps to Reproduce:
1.Вставка>Медиа>Видео и звук (1-й способ)
2.Демонстрация>Смена слайда>Изменить переход>Звук>Другой звук... (2-й способ)
3.Запустить просмотр слайдов (Start a slideshow)
Actual Results:  
It crashes with unexpected error.

Expected Results:  
It should play sound and show slides normally.

[Information automatically included from LibreOffice]
Locale: ru
Module: StartModule
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: yes


Reset User Profile?yes - it didn't help
Comment 1 raal 2016-01-29 18:01:24 UTC
Hello Sergej,

Thank you for filing the bug. Please send us a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO', so please do change it back to 'UNCONFIRMED' once you have attached a document.
(Please note that the attachment will be public, remove any sensitive information before attaching it.)
How can I eliminate confidential data from a sample document?
https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F
Thank you
Comment 2 sergey.rahmanov 2016-01-30 05:30:36 UTC
Created attachment 122282 [details]
Screenshots of Impress before crash and after it.

Between the first and the second screenshots I press F5 to play a slideshow.
Comment 3 raal 2016-01-30 07:24:25 UTC
I can reproduce crash with win10  LO 5.0.4, but not with Version: 5.2.0.0.alpha0+ (x64)
Build ID: cfe08df695c046371c4361a434176e6381e3e064
CPU Threads: 1; OS Version: Windows 6.19; UI Render: default; 
TinderBox: Win-x86_64@62-TDF, Branch:MASTER, Time: 2015-12-15_13:10:55

audio type file s MP3.

Seems to be fixed in developer version. Please could you test with dev version?
http://dev-builds.libreoffice.org/daily/master/
Thank you
Comment 4 sergey.rahmanov 2016-01-31 00:28:54 UTC
You're right, it's fixed in developer version. Seems to me I have to use alpha release instead of stable.
Thak you very much.
Comment 5 raal 2016-01-31 08:16:02 UTC
You can try also 5.1 which will be released soon -  http://download.documentfoundation.org/libreoffice/testing/5.1.0/
Comment 6 Daniel Schöni 2016-06-17 00:16:27 UTC
(In reply to sergey.rahmanov from comment #0)
> User-Agent:       Mozilla/5.0 (Windows NT 6.3; WOW64; rv:44.0)
> Gecko/20100101 Firefox/44.0
> Build Identifier: LibreOffice 5.0.4.2
> 
> After beginning I hear a music then it crashes immediately with "unexpected
> error". It doesn't depend on the way I add music .
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1.Вставка>Медиа>Видео и звук (1-й способ)
> 2.Демонстрация>Смена слайда>Изменить переход>Звук>Другой звук... (2-й способ)
> 3.Запустить просмотр слайдов (Start a slideshow)
> Actual Results:  
> It crashes with unexpected error.
> 
> Expected Results:  
> It should play sound and show slides normally.
> 
> [Information automatically included from LibreOffice]
> Locale: ru
> Module: StartModule
> [Information guessed from browser]
> OS: Windows (All)
> OS is 64bit: yes
> 
> 
> Reset User Profile?yes - it didn't help

I've got the same problem with 5.0.6.3 stable.
So soon I insert a mp3 or ogg file it crashes playing the sound.
If I open the sound with the integrated media player, then the whole libreoffice suddenly crashes playing the sound. 
I'm using win10/64 (up to date).