Bug 97785 - Images disappear in Write
Summary: Images disappear in Write
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.0.4.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-02-12 07:24 UTC by subs
Modified: 2016-12-07 12:35 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:
Regression By:


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Description subs 2016-02-12 07:24:28 UTC
User-Agent:       Mozilla/5.0 (Windows NT 6.1; rv:44.0) Gecko/20100101 Firefox/44.0
Build Identifier: LibreOffice 5.0.4.2

Images are always disappearing in Write when I come to work on them again. Have increased the memory required for images to 4 times the original setting, but it still happens.

Reproducible: Sometimes

Steps to Reproduce:
1. Insert an image into a document
2. Save and close document
3. Open document at a later date, and image has disappeared (Not necessarily the next time you open it).
Actual Results:  
Image disappeared, usually with an error message, but sometimes as the image has actually been deleted.

Expected Results:  
Image to remain everytime you open the document

[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no


Reset User Profile?No
Comment 1 Buovjaga 2016-02-13 13:46:26 UTC
Did you insert the image as linked or embedded (default)?
In what format did you save the document?

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 2 subs 2016-02-15 09:15:28 UTC
(In reply to Beluga from comment #1)
> Did you insert the image as linked or embedded (default)?
> In what format did you save the document?
> 
> Set to NEEDINFO.
> Change back to UNCONFIRMED after you have provided the information.

1. I inserted it by via: Insert - Image, and selected the image (default).
2. I saved the document as .odt (default)
Comment 3 Buovjaga 2016-02-15 09:28:40 UTC
It would be good to know the error message. Maybe you can take a screenshot of it and attach it here.
Comment 4 subs 2016-02-15 09:48:08 UTC
(In reply to Beluga from comment #3)
> It would be good to know the error message. Maybe you can take a screenshot
> of it and attach it here.

All it says is "Read Error"
Comment 5 Buovjaga 2016-02-15 09:53:11 UTC
Maybe you could attach such an example document here.
Comment 6 raal 2016-02-15 20:43:33 UTC
duplicate of bug 95780?
Comment 7 Buovjaga 2016-02-17 08:16:38 UTC
Needinfo while we wait for reply.
Comment 8 QA Administrators 2016-11-08 12:32:44 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2016-12-07 12:35:00 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161207