Created attachment 122739 [details] screenshot of presentation-mode LO 5.1.0.3 on Windows 10 Pro Steps to reproduce: Open impress with a new empty presentation -> on the first slide add the following title (only for testing): "This is a test for what happens in impress" -> click on "Start from first slide"-button to enter presentation-mode -> look what happens (see attached screenshot)?
Please attach the sample document that you are asking us to create ;) Always better (our time is horribly stretched). Marking as NEEDINFO - once you attach please mark as UNCONFIRMED. Thanks
Hi Joel, here it is! Thomas
Created attachment 122742 [details] presentation bug 97943
Hi Bordfeldt, thanks for the file! Can you please report what your settings are for Tools > Options > LibreOffice > View ..Hardware Acceleration and Use OpenGL ..? I do not see a problem on Ubuntu.
Hi, you can see the settings in the attached screenshot. Thomas
Created attachment 122754 [details] LO-view-options for bug 97943
Today I installed LO 5.1.0.3 on Xubuntu 14.04 64bit. There the problem doesn't exist.
Installed LO 5.1.0.3 on the same machine on Windows7 Pro 64bit (It's a dual-boot-machine: Xubuntu/Win7). Start LO the first time->open a new and empty presentation->start presentation mode: LO crashes with a fatal error "SEH Exception: ACCESS VIOLATION".
Now it works on Windows 7 too! I had to deactivate the option->view->use OpenGL... and then it works. Perhaps it would be useful to deactivate this option by default.
Works ok here. For Windows 10, maybe try with 5.1.1 RC1? For parallel install: https://wiki.documentfoundation.org/SI-GUI Win 7 Pro 64-bit, Version: 5.1.0.3 (x64) Build ID: 5e3e00a007d9b3b6efb6797a8b8e57b51ab1f737 CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; Locale: fi-FI (fi_FI)
Seems like it's WFM now. Closing it up. Thanks all!
Let's wait for confirmation about Windows 10, the original report was about it.
You are right Beluga, the problem still exists on my Windows 10 system. So the bug shoulb be still UNCONFIRMED. Perhaps somebody else could test it on a Windows 10 system.
W10 LibreOffice Version: 5.1.2.0.0+ Build ID: 8896851ddb02d043f3ebcc5b27b907369f0d6730 CPU Threads: 2; OS Version: Windows 6.2; UI Render: GL; TinderBox: Win-x86@62-merge-TDF, Branch:libreoffice-5-1, Time: 2016-02-11_23:47:09 Locale: en-US (en_US) No problem at all Have you tried resetting your user profile?
Well, he didn't test with 5.1.1 yet.
Problem still exists in 5.1.1.3.
problem still exists for me on 5.2.0.4 I tried to reset my user profile, but this doesn't help. Because LO creates a new user profile with activated OepnGL by default and this doesn't work on my machine: LO hangs, windows, menus ... aren't displayed correctly, windows gives me the error-message, that the graphics driver had to be resetted ... The only way to get slides displayed correctly in presentation mode is to activate the option->view->use OpenGL... but only for a short time. Then LO is useless because of the problems with activated OpenGL as described above. I think there are problems with the graphics interface in my machine, an intel HD Graphics 520.
Could you paste to a comment the contents of the file C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log ?
Here it is: DriverVersion: 20.19.15.4463 DriverDate: 7-6-2016 DeviceID: PCI\VEN_8086&DEV_1916&SUBSYS_00151414&REV_07 AdapterVendorID: 0x8086 AdapterDeviceID: 0x1916 AdapterSubsysID: 0x00151414 DeviceKey: System\CurrentControlSet\Control\Video\{5730D0D1-E741-4493-B31E-71316B62D0B3}\0000 DeviceString: Intel(R) HD Graphics 520
We should have GL disabled on all Windows 7 and Intel in 5.1.5.2+ and 5.2.0.final onwards - precisely because of crashing issues. Things should work on Windows 10 - clearly if you force GL on anyway, you can experience the joys of ignoring the black-list ;-) but ... I'd love to know if the problem recurs with a clean user-profile of the above versions; thanks ! =)
Hi Michael, I tried to use a clean user-profile and moved my old one. But I can't use LO with a new clean user profile, because of crashing and massive displaying problems, because of the by default activated OpenGL-option. With a new user-profile I'm even not able to go to the option-menu, because I can't see it, and so I'm not able to deactivate the OpenGL-setting to get a working profile again. So I have to use my old user-profile.
Could try with a fresh profile, which you edit according to these instructions to disable OpenGL: https://wiki.documentfoundation.org/OpenGL#Crash_on_program_start
I succeeded with starting with a new fresh user-profile. I even didn't need to use the registry patch, because LO gave me enough time to change the Open-GL-setting. But the problem with presentation mode in impress still exists.
Windows 10 v1607 64-bit LO 5.2.0.4 64-bit MS Surface Pro 4 Presentation mode works only when the following two options are in Disable state. Hardware Acceleration: Disable Use OpenGL: Disable When any one or both of the parameters are Enabled, various display defects start appearing on screen.
Thank you KB_Lee, this is the solution for me: in options -> view: Hardware Acceleration: Disable Use OpenGL: Disable Now slides are displayed correctly in presentation mode.
Interesting to hear that HW acceleration had to be disabled as well. KB Lee: can you paste to a comment the contents of your C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log
(In reply to Buovjaga from comment #26) > Interesting to hear that HW acceleration had to be disabled as well. > > KB Lee: can you paste to a comment the contents of your > C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log DriverVersion: 10.18.10.4276 DriverDate: 8-17-2015 DeviceID: PCI\VEN_8086&DEV_0162&SUBSYS_84CA1043&REV_09 AdapterVendorID: 0x8086 AdapterDeviceID: 0x0162 AdapterSubsysID: 0x84ca1043 DeviceKey: System\CurrentControlSet\Control\Video\{66EA3272-683C-4257-9144-45E181FE4AA3}\0000 DeviceString: Intel(R) HD Graphics 4000
(In reply to KB Lee from comment #27) > (In reply to Buovjaga from comment #26) > > Interesting to hear that HW acceleration had to be disabled as well. > > > > KB Lee: can you paste to a comment the contents of your > > C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log > > DriverVersion: 10.18.10.4276 > DriverDate: 8-17-2015 > DeviceID: PCI\VEN_8086&DEV_0162&SUBSYS_84CA1043&REV_09 > AdapterVendorID: 0x8086 > AdapterDeviceID: 0x0162 > AdapterSubsysID: 0x84ca1043 > DeviceKey: > System\CurrentControlSet\Control\Video\{66EA3272-683C-4257-9144- > 45E181FE4AA3}\0000 > DeviceString: Intel(R) HD Graphics 4000 Sorry. Pasted opengl.device.log from the wrong machine. This machine works fine with both Hardware Acceleration and OpenGL ENABLED. I will paste the copy from MS Surface Pro 4.
(In reply to Buovjaga from comment #26) > Interesting to hear that HW acceleration had to be disabled as well. > > KB Lee: can you paste to a comment the contents of your > C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log This is the copy from MS Surface Pro 4, which requires both Hardware Acceleration and OpenGL to be DISABLED in order to function properly in Presentation Mode. DriverVersion: 20.19.15.4463 DriverDate: 7-6-2016 DeviceID: PCI\VEN_8086&DEV_1926&SUBSYS_00151414&REV_0A AdapterVendorID: 0x8086 AdapterDeviceID: 0x1926 AdapterSubsysID: 0x00151414 DeviceKey: System\CurrentControlSet\Control\Video\{700B5DB9-776A-4660-9BBD-5E032D4369AE}\0000 DeviceString: Intel(R) Iris(TM) Graphics 540
*** Bug 104773 has been marked as a duplicate of this bug. ***
problem still exists in 5.3.0.3, if I activate the "use hardware accelaration" option.
It looks like a duplicate of bug 40534 *** This bug has been marked as a duplicate of bug 40534 ***