Created attachment 122911 [details] Spreadsheet which refuses to print in portrait orientation in spite of settings The attached file has the "portrait" property set by Format->page->page but prints in landscape orientation (as it was when first created and printed).
Hi @Kevin, I can't reproduce. Win10x64 Version: 5.1.1.1 (x64) Build ID: c43cb650e9c145b181321ea547d38296db70f36e CPU Threads: 4; OS Version: Windows 6.19; UI Render: GL; Do you see it right on preview?
no repro, print to pdf printer Version: 5.2.0.0.alpha0+ Build ID: 91a7580e03d5b47c6e2513afce85ddee45e730b6 CPU Threads: 4; OS Version: Linux 4.2; UI Render: default; TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2016-02-04_00:17:43
I tried on my own Win 10 x64, and agree it works properly there. On Xubuntu 14.04, x64, it fails. Both when printing to my network printer and printing to file, it greys out the button that could change the orientation, and prints landscape.
I forgot to mention: LibreOffice is Version: 5.1.0.3 Build ID: 5e3e00a007d9b3b6efb6797a8b8e57b51ab1f737 CPU Threads: 8; OS Version: Linux 3.16; UI Render: default; Locale: en-US (en_US.UTF-8)
Please take a look to see if this thread can help: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1040037
That thread seems to be about a different case. There, as I understand it, a page formatted for landscape was printed portrait and this some of the content bled off the side of the paper. That's not the problem in this bug.
Which printer are you using? Same printer for Win & Linux? You did not reply to: Do you see it right in preview? Works here. Win 7 Pro 64-bit Version: 5.2.0.0.alpha0+ Build ID: b89feb8018bf3610faf01e73995d576f6566e20b CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; TinderBox: Win-x86@39, Branch:master, Time: 2016-03-07_03:36:17 Locale: fi-FI (fi_FI)
Do you have "Use only paper size from printer preferences" checked on the "Print-Options" tab?
The print preview shows landscape. Print -> Options 3 checkbox unchecked for "Use only paper size from printer preferences" as are the other two checkboxes. Running on Xubuntu 14.04, LibreOffice Build ID: 5e3e00a007d9b3b6efb6797a8b8e57b51ab1f737 CPU Threads: 8; OS Version: Linux 3.16; UI Render: default; Locale: en-US (en_US.UTF-8)
I have run into same problem. Can't set format for landscape printing and envelope printing has become impossible. Regardless of orientation set tp print envelopes, it will print them in portrait mode. Using Linux Mint with 2 different Epson printers. (NX415 and Artisan 837)
Kevin: do you have an Epson printer?
I do not have an Epson printer. I usually use my HP Color Laserjet CP 2025, but can use a Canon inkjet in an emergency. I noticed this problem on the HP.
Lloyd and Kevin have the opposite problems, though (landscape vs. portrait). This is a bug that sounds like Kevin's problem: bug 92190. It has been identified as OS X -only, but there was no test on Linux.
I can confirm this problem is still present in Ubuntu 16.04 with a Zebra Technologies ZTC GK420d ZBR6533416, installed under CUPS. I set the size to 4.04x6.06 (4inx6in with 0.02 margin). Then in Format Page set the Orientation to Landscape. This displays the page as 4.04x6.06. I would expect it to print though on a normal 4x6 label. It doesn't. It still prints portrait, it just crops off 2 inches.
I can confirm this problem with version 5.2.1.2 Running on Linux Mint 18, printing to an Epson WF-7520. It does it in all the apps, the only work around is to export it as pdf and use another program.
Please don't change the version, it clearly says "earliest affected". So far, it looks like Linux-only.
*** Bug 98115 has been marked as a duplicate of this bug. ***
Let's set to NEW and see, if this will get any traction.
So far, we have the following: Kevin: on Xubuntu 14.04, x64, LO 5.1.0.3 fails, spreadsheet refuses to print in portrait orientation. Both when printing to his network printer and printing to file, HP Color Laserjet CP 2025 Lloyd: similar problem, can't set format for landscape printing and envelope printing has become impossible, Linux Mint with 2 different Epson printers. (NX415 and Artisan 837) Raal: no repro with LO master, print to pdf printer, Linux (which?) Evan: confirm in Ubuntu 16.04 with a Zebra Technologies ZTC GK420d ZBR6533416, installed under CUPS. set the Orientation to Landscape, still prints portrait, it just crops off 2 inches lance: confirm with LO 5.2.1.2 on Linux Mint 18, printing to an Epson WF-7520. Timur: no repro in VM Ubuntu 16.04 with print to file nor with Lexmark printer connected as shared USB device from Windows host No repro on Windows, so far Linux-only where reporduced. I wouldn't really agree with setting to New until it's clear where the problem is. BTW Kevin, when reporting bugs, please give immediately in the first post as mush details as you can, after you tested different options.
*** Bug 113150 has been marked as a duplicate of this bug. ***
Sam from Bug 113150: Using MacOS and L.O. 5.4.2.2. Used other 5+ on website; does the same thing too (was hoping the bleeding edge version would have this fixed). I checked Format > Page and orientation is set to print Portrait. But printer wants to do Landscape. Brother HL-L2340D Series. Do not have any other issues with other programs (including LibreOffice 4+).
For further clarification, when I indicated the problem was having with other 5+ I was NOT clear; my apologies. I was referring to 5.3.6. The problem happens here as well. I downloaded 5.4.2 (which what I was referring to when I said bleeding edge version). I just downloaded version 5.3.1.1, and this works fine with the printing in Portrait.
Created attachment 137348 [details] Portrait prints landscape OSX v. 10.12.6 (16G29) iMAC 27" I7 fully updated Epson WF-4630 printer Portrait prints landscape Checked all settings, very carefully in Format->Page, File->Printer Settings, Sidebar->Page->Format, OSX printer settings and Epson print settings/presets. File->Print Preview is okay Printing to .pdf followed by printing pdf is okay Portate setting seems to be overridden to landscape. Please see attached jpeg. Thank You
Uninstalled LibreOffice ver. 5.3.6.1 and installed Version: 5.4.2.2 Build ID: 22b09f6418e8c2d508a9eaf86b2399209b0990f4 Problem persists We had no problems with this computer and printer using LibreOffice in the past. Other programs continue to print fine. I suspect an incomplete or incorrect print handoff is occurring to OSX and/or the print driver. I have been using these style Epson printers for a number of years because of how simple and stable the MAC and driver work together. Ran the printer firmware updater and found the firmware unto date (epson 9.60). OSX does not need a driver installed from epson you simply plug it in or put it on the lan and it configures itself. If you can tell me what to test, I will do detailed testing and make and forward log files to you to help pin this down. Ken
My i7 iMAC reliably shows this bug on LibreOffice version 5.4.2.2. I loaded two older versions side by side with 5.4.2.2: v5.3.4.2 prints fine v5.3.3.2 prints fine v5.4.2.2 retested and still corrupts orientation. Attempts to force it it back by electing opposite orientation does not work. I don't have other older copies to find out which version went wrong. I have done all the usual rebooting and reinstalling tricks to no avail. My MacBook Air, with the same updated OSX v.10.12.6, works fine with the same printer using an older version of LibreOffice v. 5.2.6.2. Thank You for helping to improve LibreOffice - Ken
Xisco added Ken as Assignee (person working on bug fix) but I can't see why.
(In reply to Timur from comment #26) > Xisco added Ken as Assignee (person working on bug fix) but I can't see why. Xisco just changed the status. Ken accidentally added himself.
I love libra office, but your latest release prints portrait oriented documents as landscape only. Attempts to change it in the program has not worked. hope you can fix that little problem. In the meantime I have to use another word process program.
I'm experiencing the same problem on a Mac ever since upgrading to 5.4. The latest update doesn't fix this. The Importance of this bug should be changed to Major.
Since Bug 92190 is fixed in 5.4.4 please test this one again with that version.
(In reply to Timur from comment #30) > Since Bug 92190 is fixed in 5.4.4 please test this one again with that > version. The latest Ubuntu just has 5.4.2, and I don't usually replace what comes with the system, as I get confused real quickly about what's on which machine. Maybe some of the other subscribers can check this.
See https://ask.libreoffice.org/en/question/121393/libreoffice-540-writer-portrait-document-prints-as-landscape/ which gives a workaround of resizing the document (say 8.51 x 11.00). I see this problem with Writer, Epson Artisan 530, Mac OS 10.13.2 High Sierra, LibreOffice 5.4.3.2 and 5.4.4.1 (pre-release).
(In reply to Jon K. from comment #32) > I see this problem with Writer, Epson Artisan 530, Mac OS 10.13.2 High > Sierra, LibreOffice 5.4.3.2 and 5.4.4.1 (pre-release). Then this is different from Bug 92190. Kevin: you can use this without messing up your system: http://libreoffice.soluzioniopen.com/
That site (http://libreoffice.soluzioniopen.com) confuses me a little. What are "fresh" and "still" versions. In any event, I do not see a 5.4.4+ version. The numbered versions seem to stop at 5.4.3 I tried the 6.0.0.0 preview, and the bug remains, with a few changes.... The orientation in the printer preferences can be set to portrait, which as I recall was not possible before. However the preview and actual printing are landscape.
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
I can't seem to reproduce this problem on Mac OS X any more, but it's been so long since I've used Libre Office that I'm not sure I'm testing it correctly.
Responding to the request to re-test. I have changed printers from a HP to a Brother, if it matters. What probably matters more is that the upgrade to the OS also upgraded LibreOffice, and I no longer see the problem. Now on Xubuntu Bionic (18.04.1), and LibreOffice 6.0.7.3, Build 1:6.0.7-0ubuntu0.18.04.5. In this configuration, portrait printing works just fine.
Thanks for testing, let's close.
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We had this "portrait printing in landscape" problem using OSX but it was resolved with an update some time ago. Sorry, I should have updated the post at that time.
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(In reply to Ken Adkison from comment #25) > My i7 iMAC reliably shows this bug on LibreOffice version 5.4.2.2. > I loaded two older versions side by side with 5.4.2.2: > v5.3.4.2 prints fine > v5.3.3.2 prints fine > v5.4.2.2 retested and still corrupts orientation. Attempts to force it it > back by electing opposite orientation does not work. > I don't have other older copies to find out which version went wrong. > I have done all the usual rebooting and reinstalling tricks to no avail. > > My MacBook Air, with the same updated OSX v.10.12.6, works fine with the > same printer using an older version of LibreOffice v. 5.2.6.2. > > Thank You for helping to improve LibreOffice - Ken Current versions don't have this problem - RESOLVED WORKSFORME
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Previous comments are not directly related to this bug report, so closing again as WORKSFORME.
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We had this "portrait printing in landscape" problem using OSX but it was resolved with an update some time ago.
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